Ratings based on 12 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Aug 2022
Beautiful resort, everything was beautiful besides the food. I personally didn’t like the food.
by A verified traveler
Posted 2 Aug 2022
Facility is beautiful. The nature around is stunning and the property itself is well situated to offer good beach experiences while maintaining a sense of exploration through different areas of the property. The rooms are beautiful, large, and decently clean. The sheets were dirty with a few minor stains, but generally speaking well maintained. The morning breakfast is good with great coffee but not the best array of options - though decent. The staff is great and all are friendly - they really attempt to make your stay pleasant and comfortable. Highly recommend for the area!
by A verified traveler
Posted 12 Jul 2022
by A verified traveler
Best place to stay in Dobre Vode
Posted 21 Jul 2019 on HotelsMy trip was absolutely amazing and everyone was fantastic from front desk to the kitchen staff.Ivana is a wonderful and great person.the company is very lucky to have such a loyal and hard-working employee.Food was absolutely amazing can’t go wrong in my stay please
by A verified traveler
A nightmare
Posted 8 Sep 2017Started from the minute we entered this place to the way out -
In points:
1- no concierge service
2- very old and bad rooms
3- toilet water is leaking and toilet was full of water
4- no security
by A verified traveler
Posted 3 Aug 2017
Lovely view from room, and very clean hotel but it is like a beach club where non guests can pay to use facilities for the day, meaning it's crowded and hard to get sunbeds. Very loud music from the pool bar by our room until midnight.... music blaring all day... no need to have it so loud for so long.
by A verified traveler from Moscow
Nice new hotel with private beach and pools. But..
Posted 24 Jul 2017
Pros: New buildings, with almost all the rooms having excellent sea view. They also have excellent supper buffet. Two pools, big stone beach terraces.
Cons: - 80% of visitors are French, no much fun in other languages
- No anti-mosquito door slides in rooms (there ARE mosquitoes)
- Room floors always dirty
Location: There are many restaurants, gift shops and department stores nearby. If you need something complicated like electronics, you have to go 10 km to Bar.
We enjoyed spacious room and food (most of the time). But there are many problems that we had never ever experienced in a 4-star hotel. That made our stay worse than expected.
The choice of food for the supper buffet was excellent, but the breakfast is not so good and is all the same every day (we chose HB, w/o dinner).
There are really big hotel's private stone beach terraces and a small pebble beach, so we could always find free sun-loungers. However, the sea water near the beach was somewhat dirty. Hotel's two pools didn't help too much because they are small and have salty water with some additional pool chemicals.
Room floor remained as dirty after room cleaning as before one. The air conditioner was placed so that we could not use it overnight because it was blowing so that we could catch cold. Opening balcony door slide was much better idea but there are mosquitoes. Surprise, there are no anti-mosquito door slides.
In general, we've got an impression that the hotel's personnel was not trained to fix apparent problems before we complained to the reception. Some bigger problems could not be solved at all. WiFi signal level in our room was low and it was not fixed in two weeks (actually they didn't do anything at all), despite almost daily reminders.
Next comes the entertainment. There is a really good live music every evening, but it lasts until midnight, with even louder noise until 11PM. Who would be able to sleep?
by A verified traveler
Disappointed Customer
Posted 17 Jul 2017 on HotelsWhen I made my reservation I requested the deluxe double sea view room that looked very nice on the website. When I got to the hotel they gave me a totally different room that did not look like what I reserved and was not even sea view. The room was very small and dated, the AC was leaking and not cooling at all causing discomfort my whole stay. I did request another room but was told they were all booked. The resort amenities, on the other hand, were nice.
Recommended
for Everyoneby A verified traveler
Nice hotel good location
Posted 9 Jul 2017 on OrbitzWe Had a great time ,great views of the oceans , food was good , pools were great , I highly would recommend to friends and family, hotel was accommodating , room was spacious I definitely would go there again .
But definitely recommend the all-inclusive package it's worth it . Would've been better if the Hotel had a fitness center , and maybe some water activities
by A verified traveler
Posted 4 Jul 2017 on Hotels
