Ratings based on 205 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Easy to walk everywhere
Comment from Hotel Management
26 Sep 2024 by Owner, Hotel Management
We're glad you loved the location. Stay with us any time you visit downtown Bar Harbor!
by A verified traveler
Posted 25 Sep 2024
We knew waiting at an empty desk, with zero workers to be seen ANYWHERE on the property that we were going to be less than impressed. When the woman took us about fifteen feet from the desk to show us where breakfast would be served each morning, she said… and this is your room. My jaw almost fell on the floor. It looked like she was opening a closet door off the foyer. There was a queen bed which you could walk around, if you like being blasted with the freezing cold air coming from the air conditioner on the wall. Didn’t matter how high you turned the temperature, it stayed on “winter is coming”. The bathroom door opened out and barely cleared the bed, I say this to demonstrate the size of the closet she put us in. Oh, I almost forgot the bed, I’m not sure how I did that… it was like laying on a table top. The pillows were flat bricks. We had to find Target (1 1/2 hrs away) to purchase a mattress topper and pillow to even sleep the second night. There was a sound machine on the night table, but in order to drown out the noise, we would have about 12 of those suckers, it was so loud. People walking above us, setting up breakfast on the wall adjacent to our room, people enjoying breakfast…. At one point I heard a guy tell his wife he wanted honey on his bagel. I started to ask her if she could bring me one too. I cannot believe how much I paid to be there. I almost feel like they owe me for being in a movie. I kept looking for the cameras.
Comment from Hotel Management
26 Sep 2024 by Owner, Hotel Management
My goodness! We're so sorry you experienced such frustration on your trip. We still appreciate you taking the time to leave feedback and we will absolutely review your notes with our staff.
by A verified traveler
Posted 20 Sep 2024
The location was great. Walked everywhere in Bar Harbor. Breakfast was continental style. Not a hot meal, but adequate.
Comment from Hotel Management
26 Sep 2024 by Owner, Hotel Management
Thanks for the review! We're glad you were able to take advantage of our great location.
by A verified traveler from Cartersville
Posted 19 Sep 2024
Centrally located in Bar Harbor with easy access to everything.
Comment from Hotel Management
20 Sep 2024 by Dan , Hotel Management
Hi Harold we are happy to hear that our location was served you well during your stay. Thank you for staying with us and we hope to have you here again in the near future!!
by A verified traveler
Posted 18 Sep 2024
Overall enjoy the stay. Only disappointment was there no elevator which we knew.
Comment from Hotel Management
20 Sep 2024 by Dan, Hotel Management
We appreciate your feedback, Thank you for staying with us and we hope to have you here again in the near future!!
by A verified traveler from Henrico
Posted 18 Sep 2024
The room was well-appointed and very comfortable. Staff was cordial but were not particularly welcoming. With respect to breakfast, this is not the 1970s when carb-centric options were all the rage. Breakfast needs to be brought into the 21st century with options that include high protein selections. All that said, the property offers a comfortable stay and is one many would enjoy.
Comment from Hotel Management
20 Sep 2024 by DAN , Hotel Management
Hello Thomas we are happy to hear that you forund your room comfortable and to your liking. It's important to us that our guests feel at home. We will take the necessary steps to enhance our breakfast options based on your comments. Thank you for your feedback and we hope to have you here again in the near future.
by A verified traveler
Posted 18 Sep 2024
We loved the property so much it’s our second year coming.
Comment from Hotel Management
20 Sep 2024 by Dan, Hotel Management
We appreciate your feedback, Thank you for staying with us and we hope to have you here again in the near future!!
by A verified traveler from Hockessin
Posted 12 Sep 2024
Check in staff not too friendly. Room on top floor; had 2 & 1/2 levels of very narrow stairs to climb. Awkward with luggage. Room was very nice and roomy; recently remodeled and was very comfortable. Outside deck was an unexpected bonus.
Comment from Hotel Management
20 Sep 2024 by Dan , Hotel Management
Hello John we are delighted to know that you found your room comfortable and to your liking. our goal is to provide a relaxing environment for our guests and we apologize for any inconveniences caused during your stay. We are looking forward to having you here again in the near future, Thank You for staying with us!!
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Dan , Hotel Management
We appreciate your feedback thank you for staying with us and we hope to have you here again soon!!
by A verified traveler
Posted 11 Sep 2024
Beautiful property. Conveniently located. Safe. Staff seemed uninterested that guest were there. The WiFi was awful. Other than that, I would stay here again.
Comment from Hotel Management
20 Sep 2024 by Dan, Hotel Management
We Appreciate your feedback and we apologize for any service issues you experienced during your stay .We will take immediate steps to ensure our team continues to provide the high quality service our guests deserve improve guest experience.
