Ratings based on 6 Verified Reviews

3.7 out of 5
3.6 Room cleanliness
3.7 Service & staff
2.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Nov 2023 on Travelocity
I liked how it was in the center of Bao Loc but this was an older hotel. The first room didn't have air but we changed room with air conditioning. Otherwise, it was fine for a night.
5 out of 5
by A verified traveler

Posted 26 Oct 2023
Clean and nice service! Overall a pleasant stay.
5 out of 5
by A verified traveler

Posted 19 Sep 2022
Amazing staffs, very friendly and professional! The rooms are very clean, recommended!
3 out of 5
by A verified traveler

Posted 21 Jan 2020 on Hotels
Comment from Hotel Management
1 Feb 2020 by Reception X, Hotel Management
Trân Trọng cảm ơn ý kiến phản hồi từ Quý Khách. Chúng tôi sẽ không ngừng phát triển để nâng cấp dịch vụ cũng như con người để phục vụ quý khách được chu đáo hơn!
1 out of 5
by A verified traveler

Terrible room, no refund

Posted 9 Jan 2020 on Hotels
Where do I begin... - the room was much smaller than advertised - the room did not have anything close to a "mountain view," all that could be seen is the building next door - the air conditioning did not work - typical setup where the lobby and common spaces are very nice but the rooms are old and dilapidated - the bed was like a piece of cardboard, massively uncomfortable - I informed them right away I did not like the room but management would not a give a refund
Comment from Hotel Management
18 Jan 2020 by Khong Minh Triet - Receptionist, Hotel Management
Thanks for your review. And, honestly sorry about that. We will fix that things you was said. And the next time, we sure our services will better. Hope to see you again and we will serv you the best
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2019
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