Ratings based on 81 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024 on Hotels
by A verified traveler
R.630
Posted 26 Jun 2024 on HotelsOverall wonderful experience - highlights: great customer service with big smiles from receptionist at check-in, and Trainee Ulin at breakfast. Customers starting their days would appreciate more staff like her. Thank you!
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 27 Feb 2024
The staff was incredible. There were times when I attempted to tip room service and they would return the tip later. I had to insist that they keep it. Honest as could be. Clean comfortable and accommodating. They even have vegan options on the menu. Definitely enjoyed the fruits and vegetables on the breakfast buffet as well. Incredible service from the on-site restaurant manager madam thank you!
by A verified traveler
Banuwangi holiday
Posted 6 Jan 2023 on HotelsAll was good...plus lovely ladies working in the restaurant . :)
by A verified traveler
Posted 10 Jul 2022 on Wotif
Very nice all very helpful should be 5 stars i loved it clean good breakfast. Even spoiled me with a birthday cake. Mr gusty kitchen manager always kind. Receptionist wow all best my feelings are top from Santia. Thank you Santika and all staff.
by A verified traveler from SINGAPORE
Posted 14 Sep 2019
Value for money - comfortable bed and clean room - friendly service staff
by A verified traveler from Brisbane Australia
Posted 25 Mar 2019 on Wotif
this hotel is just the best the stuff are great very helpful. it is very clean I love Santika . nothing else but all my love to the stuff in Santika for the help and support. I felt like a king there thanks again and I will always stay there if I am n Banyuwangi.
by A verified traveler
Posted 26 Oct 2018
by A verified traveler
Posted 22 Oct 2018
I was sexually assaulted by an employee of Hotel Santika, Ban
