Ratings based on 424 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Just stayed one night and really enjoyed it. Great facilities, location, food and drink. And wonderful staff. We’ll be back.
Comment from Hotel Management
31 Oct 2024 by Leopoldina, Hotel Management
Dear Peter,Thank you for your review, staff will be delighted to hear your comments, and we hope to see you in the near future.Kind regards,
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Megan , Hotel Management
Dear Denis,Tahnk you for your feedback. We are delighted to hear you enjoyed your stay. We look forwrad to welcoming you back to our hotel another time.Kind Regards,
by A verified traveler
Posted 5 Sep 2024
Maritime breakfast was very good
Comment from Hotel Management
6 Sep 2024 by Megan , Hotel Management
Dear Joel,We are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel another time.Kind Regards
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Megan , Hotel Management
Dear Alan,We are delighted that you enjoyed your stay with us and we look forward to welcoming you back to our hotel another time.Kind Regards,
by A verified traveler
Great hotel, nice location
Posted 21 Aug 2024 on HotelsGreat beds. Food was really nice. Staff were fantastic. We stayed in a King Harbour View. The room was big and had great black out curtains. The only negative would be that it could be noisy with the street traffic below. We both slept well though
Comment from Hotel Management
24 Aug 2024 by Megan, Hotel Management
Dear Paula,We are delighted to hear you enjoyed your stay with us. Thank you for your feedback, and we look forward to welcoming you back to our hotel another time.Kind Regards,
by A verified traveler
Posted 18 Aug 2024
nice hotel, great breakfast, nice pub on-site for dinner and drinks.
Comment from Hotel Management
19 Aug 2024 by Leopoldina, Hotel Management
Dear Robert,We are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back in the future.Kind Regards,
by A verified traveler
EV charging nightmare
Posted 12 Aug 2024 on Hotelsthe issue was the EV charger that we were promised there would be no issue with - we called a week before our arrival and also the day we were due to arrive - were told only what we wanted to hear and had all sorts of difficulty on arrival resulting in us having to cancel our plans the saturday night - very very disappointing - i have voiced this already but heard nothing back , only reason i am sending another review is hotel.com emailed me
Comment from Hotel Management
17 Aug 2024 by Leopoldina, Hotel Management
Dear Anthony,Thank you for reaching out and sharing your experience. I sincerely apologize for the inconvenience you encountered regarding the EV charger during your stay. I understand how frustrating it must have been to have your plans disrupted, especially after receiving reassurances prior to your arrival.We take your feedback very seriously, and I am sorry that your concerns were not addressed sooner. I have escalated this matter to our management team to ensure it is properly reviewed.Your satisfaction is important to us, and we genuinely regret that we fell short during your visit. Please know that we are committed to improving our services based on feedback like yours.Thank you again for your patience and for bringing this to our attention.
by A verified traveler
Posted 10 Aug 2024
Great location. Friendly staff. Fine swimming pool and fitness centre. Very convenient parking. Spacious rooms.
Comment from Hotel Management
11 Aug 2024 by Leopoldina, Hotel Management
Dear Colm,Thank you for your feedback.We are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back in the near future.Kind Regards,
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Megan , Hotel Management
Dear Justin,Thank you for your feedback.We hope to welcome you back to our hotel another time.Kind Regards,
by A verified traveler
So-so but very central.
Posted 5 Aug 2024 on HotelsUnfortunately there was some sort of fan system beneath our room ourside and it kept us awake all night.
Comment from Hotel Management
7 Aug 2024 by Megan , Hotel Management
Dear Slaine,We appreciate your feedback.We will pass on your feedback to our maintenance department.Kind Regards,
