Ratings based on 14 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Feb 2024 on Hotels
by A verified traveler
Posted 11 Jan 2024 on Hotels
by A verified traveler
Good chioce, would return
Posted 11 Mar 2023 on HotelsNice hotel in quiet position but within walking distance to town and gondola. Large spacious rooms. Good selection for breakfast and dinner. Dinner includes local wines and beer.Lovely spa area. Very friendly and helpful reception man Salih. Thank you
by A verified traveler
Posted 31 Jan 2023 on Hotels
by A verified traveler
One of the best hotels in Bansko!
Posted 10 Oct 2022 on HotelsWe paid for a room with all inclusive. The food was very delicious and diverse.
The spa centre was clean, not overly crowded and spacious. The spa aria is on two floors , there are several steam baths and saunas. We like the outside pool and jacuzzi because of the hot water and the atmosphere.
The staff was very friendly and helpful.
The only disadvantage is that after dinner there isn’t entertainment for the guests ,like a play room, especially when you’re in Bansko out of the season.
One of the nights there was organised stand up comedy for the guests which was different and amusing.
by A verified traveler
Posted 12 Aug 2022
by A verified traveler
Posted 5 Apr 2022
The spa is fantastic
by A verified traveler from ATHENS
Posted 30 Dec 2021 on CheapTickets
No covid measures at all. Very crowded.
Nobody was wearing masks even the employees.
Comment from Hotel Management
30 Dec 2021 by SPA Resort St. Ivan Rilski , Hotel Management
Thank you so much for your comment and thank you for being our valued guest! We will be happy to welcome you again!
by A verified traveler
Posted 28 Dec 2021 on Hotels
The hotel and staff were great. Minor issue was the need to walk outside for a few minutes to get to our room. We weren’t aware of this at booking.
Comment from Hotel Management
30 Dec 2021 by SPA Resort St. Ivan Rilski , Hotel Management
Thank you so much for your kind words! We appreciate your feedback and thank you for being our valued guest!
by A verified traveler
Posted 5 Dec 2021 on Hotels
Comment from Hotel Management
8 Dec 2021 by SPA Resort St. Ivan Rilski , Hotel Management
We appreciate your feedback and thank you for being our valued guest! We look forward to welcoming you again.
