Ratings based on 37 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Location very close to ski facilities and mountain tracks.
Very friendly staff. Nice outdoor relaxation area.
The window view depends on the room.
by A verified traveler
Posted 28 Jan 2020 on Hotels
Comment from Hotel Management
29 Jan 2020 by Ventsislava Angelova, Hotel Management
Thank you for the high score you rated us
We hope you enjoyed your stay with us and will be pleased to welcome you again
by A verified traveler from Thessaloniki, Greece
Posted 12 Jan 2020
excellent room, very clean, very hot, great location
Comment from Hotel Management
15 Jan 2020 by Ventsislava Angelova , Hotel Management
Thank you very much for taking time to rate your stay with us
We are very happy to hear you liked our hotel and will be pleased to welcome you again next time you visit Bansko
by A verified traveler
Nice and spacious fully equipped room
Posted 3 Sep 2019 on HotelsVery nice hotel with spacious room and big balcony, fully equipped kitchen with cooker and even an oven. Very close to the cable lift. Very kind staff, nice area. Everything is very nice. We were in studio B07, very good for the prize. I definitely recommend it.
Comment from Hotel Management
25 Sep 2019 by Hotel Manager, Hotel Management
Thank you for staying with us at MOUNTAIN VIEW RESORT and the time taken to write a feedback, we appreciate it very much. We love what we do here and we do our best to make everyone’s stay pleasant and enjoyable and it feels very satisfying to see happy and positive clients like you. I am glad you liked the hotel and the apartment you stayed at
We will be more than happy to welcome you again next time you visit Bansko
by A verified traveler
Posted 2 Apr 2019
Hotel was in a good location and provided a good service. A few faults were that some lights in hallways weren't working & the jacuzzi was not on for our stay despite paying extra for it. Check in and out was easy..
by A verified traveler
Posted 10 Mar 2019 on Hotels
by A verified traveler
Super family apartments
Posted 10 Mar 2019 on HotelsWas more spacious than we expected. Boot room staff are friendly and thoughtful, helping with ski boots and equipment (rental and storage). Easy to grab a cab to the slopes to avoid the dreaded gondol queues. A nice walk into town (downhill) at night for food and it’s only 4 leva for a taxi back from town if you’re feeling lazy.
by A verified traveler from Luton, GB
Posted 25 Feb 2019
Had a lovely 2 bedroom apartment which was comfortable, warm and inviting with its homely feel.
Very spacious, with ample storage space.
Breakfast was very good with a decent selection of food.
Staff were very friendly and were always willing to help.
Unfortunately the jacuzzi was not in operation and seemed as if this would be the case for the season.
Swimming pool was lovely, but quite deep for my daughter who was not proficient at swimming, so could not touch the bottom, which was unnerving for her.
Thoroughly enjoyed our stay here as a family ski trip.
Comment from Hotel Management
1 Mar 2019 by Ventsislava Angelova, Hotel Management
Thank you for staying with us at MOUNTAIN VIEW RESORT and the time taken to write a feedback, we appreciate it very much. We love what we do here and we do our best to make everyone’s stay pleasant and enjoyable and it feels very satisfying to see happy and positive clients like you
It was our pleasure to have you and I hope we will have the opportunity to welcome you again
by A verified traveler
Skiing in Bansko
Posted 22 Jan 2019 on HotelsThe staff were very helpful and friendly, there was a very nice pool and sauna which we used several times. There were a couple of things in the room that needed attention, both the plugs in the kitchen and bathroom did not work properly and the water would drain from them. The shower leaked a little so there was always water on the floor. Also the heater control in the main room was broken and we did report this to the desk. Overall the room was OK and we were very happy the location which was close to the Ski slopes and local amenities.
Comment from Hotel Management
1 Mar 2019 by Ventsislava Angelova, Hotel Management
Thank you very much for your comments
We are all very happy that you had enjoyed your stay in our hotel - Mountain View Resort and you liked the location and the facilities. We are indeed very luck with the location and area with its beautiful views all around and opposite the ski road. It is probably one of the best locations in Bansko. I take on board your comments on the issues in the apartment and I will address them with the maintenance staff and I hope we will have the opportunity to welcome you again
by A verified traveler
Posted 17 Jan 2019
Comment from Hotel Management
18 Jan 2019 by Ventsislava Angelova, Hotel Management
Thank you for staying with us. We will be more than happy to welcome you again next time you visit Bansko
