Ratings based on 16 Verified Reviews
4.2 Room cleanliness
3.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jul 2024 on Hotels
by A verified traveler
Posted 11 Aug 2020 on Hotels
by A verified traveler
Forget it if you don't communicate in Slovak
Posted 4 Aug 2018 on HotelsYou will have a hard time communicating with the owner in English. English is my second language; my native language is completely unrelated to English. However, when you advertise your business online, you have a duty to your customers to communicate in a standard or universal language. Hotels.com is an international platform with international customers.
We arrived in Banska Stiavnica at around 5 pm. I parked curbside while my wife and kids tried to check in first but there was no one there. While at the front desk, my wife called the listed number three times but no one answered. So, we went around town to take pictures. My wife called again but there was no answer. She left a text message too but it wasn't until 7:15 pm that he called back to let us know that he's back.
There was no parking nearby so my wife and kids did all the checking in. After 10 mins., my wife called so the owner can explain where to park. The lot was about a 7 minute walk away and not very convenient when carrying some bags. The owner negotiated a price and walked with me back to the hotel. When we got there, he explained in hand gestures which keys opened what. When I asked for a local tourist location, he couldn't explain so he called a person who spoke English. The guy was not helpful either so I just gave up. The owner was gesturing us to hurry up because he needed to sleep. Interestingly, other businesses downtown spoke English, including the hotels across the street.
by A verified traveler
Disapointing
Posted 11 Jun 2018 on HotelsNo lift, 30 stairs, No parking, No WiFi in the rooms
by A verified traveler
Posted 15 Aug 2024 on Ebookers
by A verified traveler
Posted 16 Jul 2021 on Hotels
by A verified traveler
Posted 11 Jul 2021 on Hotels
by A verified traveler
Pekne, ale nie prilis vhodne na vylet s detmi
Posted 13 Dec 2019 on HotelsHotel zial nema ziadne parkovacie miesta (ani len na zastavenie/vylozenie veci z auta),takze kym sme vykladali veci z auta,uz pri nas stala mestska policia a dostali sme pokutu za parkovanie :-/
Taktiez ani vynasanie vsetkej detskej vynavy na tretie poschodie nie je bez vytahu ziadna sranda,ale tak s tym musi asi clovek pocitat pri historickych budovat. Na com by vsak mohol hotel zapracovat je bezbarierovost (s kocikom neprejdete do hotela ani len cez vchodove dvere - musite ist cez restauraciu a 6 dveri (samozrejme nie automaticke) :D )
Kazdopadne hotel je velmi pekny, restauracia este krajsia,sluzby prijemne a poloha priamo v centre,takze pokial nejdete na vylet s detmi,hotel mozeme odporucit. :)
by A verified traveler
Reštika kazí dojem z hotela
Posted 17 Aug 2019 on HotelsŠpinavé bielizeň zviazaná do batohov strašila celý deň pri hlavnom vstupe do hotela. Keď sa otvorí okno, tak do izby nalezie cigaretový dym od zamestnancov, ktorý fajčia na zadnom dvore. Inak hotel krásny, čistý, ale kazí mu to reštaurácia, je tam priepastný rozdiel medzi nádherným vzhľadom reštiky a slabou ponukou jedál, najmä, keď Vám 2 dni po sebe povie čašníčka, že paradajková polievka, tatarák a hovädzí steak už nie sú.
by A verified traveler
Posted 15 Oct 2018 on Hotels
Climbing the stairs makes people crash
