Ratings based on 9 Verified Reviews

3.6 out of 5
3.6 Room cleanliness
4.1 Service & staff
4.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 12 Sep 2023
hotel is closed for renovationhowever still accepted reservation. No response to multiple outreach attempts from guest and expedia.
1 out of 5
by A verified traveler

Posted 30 May 2023
An airport shuttle wasn’t arranged even though received confirmation. No WiFi, No hot water, faulty emergency fire alarm att midnight, It is very old and dirty hotel. Staff was cooperative but there is no use of a good driver if a car is completely damaged.
5 out of 5
by A verified traveler

Posted 28 May 2023
Beautiful hotel and amazing staff ..
4 out of 5
by A verified traveler

Great staff but building needs a modern makeover

Posted 19 May 2023 on Hotels
Staff and service was great but the building is looking tired and has maintenance issues like no hot water and awkward shower position.
4 out of 5
by A verified traveler

Posted 10 May 2023
Old but decent property in Banjul proper. Pool is great for kids and bar/restaurant is fine. It's a short walk to a great coffee spot and a couple of local restaurants.
5 out of 5
by A verified traveler

Excellent hotel in the heart of Banjul

Posted 21 Mar 2023 on Hotels
Excellent business hotel meets resort. Located right on a good stretch of beach facing the Gambia River estuary, with a lovely pool and poolside bar. My room was the best I’ve encountered yet in sub-Saharan Africa, and would be similar to a Holiday Inn in North America/Europe. Mosquito nets were provided (there are so many mosquitos here) and the AC was powerful. They will spray your room to repel mosquitos upon request, but be aware that the chemical smell will last a while, so you need to leave the room. With their help, I was able to avoid any mosquito bites in Banjul. Breakfast is basic but good, with eggs, fruit, bread, beans, and sliced tomato, served with coffee/tea and Bissap (Hibiscus) juice. Within walking distance to Arch 22 and the market in downtown Banjul. All taxi rides are 500 CFA within Banjul - don’t let them cheat you! Try to pick up your cab a little ways down from the hotel if possible, so you aren’t associated with staying at a nice hotel. Also, the garden in the hotel is beautiful with so many tropical birds. Excellent stay.
Comment from Hotel Management
5 Apr 2023 by Ranga Weerakkody, Hotel Management
Good Day,Greetings From Alsaraya Hotel,Thank you very much for your review and looking forward to welcome you back to our hotel.Kind Regards,
4 out of 5
by A verified traveler

Posted 23 Sep 2022 on CheapTickets
Private
Comment from Hotel Management
3 Oct 2022 by Rahma, Hotel Management
Thank you for the rating. We hope to see you again soon
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2022 on Hotels
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