Ratings based on 8 Verified Reviews

3.5 out of 5
100% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

4-star room in a 5 star hotel.

Posted 1 Mar 2020 on Hotels
This is a classy hotel. The overall feel is quality and the food is good too. The room itself was 4 star because it was a bit small. But stars is quite good. There is a huge mall across the street which is nice.
Comment from Hotel Management
5 Mar 2020 by Reservations Manager, Hotel Management
Dear Mr. Michael, Warm greetings from Golden Tulip Galaxy Hotel Banjarmasin! We would like to thank you for sparing time to rate and review our property. We are also very glad to hear that you had a great time during your stay at our hotel. We always make sure to give our guests an enjoyable experience while staying with us. Hoping to have you stay with us again soon! Kind regards, Reservations Manager
3 out of 5
by A verified traveler

My stay at Golden Tulip Banjarmasin

Posted 18 Jul 2019 on Hotels
So far so good for the Hotel, in room also good Location strategic easy to reach the center of cities and in fronts has mall to funds something for dinner or something else.
Comment from Hotel Management
22 Aug 2019 by Ella, Hotel Management
Dear Sri, Thank you for staying with Golden Tulip Galaxy Hotel Banjarmasin. We are glad that you have enjoyed your stay, we will try our best to improve our services. Hoping to welcome you back soon :) Best Regards, Reservation Team
2 out of 5
by A verified traveler

Posted 22 Apr 2018 on Hotels
Business trip for 2 days, TV channel only have local TV due to repairment.. need to upgrade room because their standard room dont have non smoking room.. room is clean and comfort. Overall, little bit expensive for 4 star hotel with standard facilities and service
Comment from Hotel Management
27 Apr 2018 by Reservation Manager, Hotel Management
Dear Guest, We apologize for the incovinience during your stay. We are trying hard to maintain our property to give better services to the guests in the future. However we would like to apologize once more as our services were not up to satisfactory. It will become an input for us to improve our services in the future. Thank you & Best Regards,
4 out of 5
by Aylie

Posted 6 Jul 2017 on Hotels
Comment from Hotel Management
27 Apr 2018 by Reservations Manager, Hotel Management
Dear Guest Thank you for staying with us. It was a pleasure to serve you in our property. Looking forward to welcome you in our hotel in the future. Best regards, Management
3 out of 5
by irwan from canada

good

Posted 24 Sep 2015 on Hotels
Cleanliness of room/hotel
Comment from Hotel Management
26 Dec 2017
Dear Guest Thank you for staying with us. It was a pleasure to serve you in our property. Looking forward to welcome you in our hotel in the future. Best regards, Management
4 out of 5
by A verified traveler

Posted 23 Aug 2015 on Hotels
Cleanliness of room/hotel
Comment from Hotel Management
26 Dec 2017
Dear Guest, Thank you for staying with us. It was a pleasure to serve you in our property. Looking forward to welcome you in our hotel in the future. Best regards, Management
4 out of 5
by A verified traveler

Posted 23 Aug 2015 on Hotels
Cleanliness of room/hotel
Comment from Hotel Management
26 Dec 2017
Dear Guest, Thank you for staying with us. It was a pleasure to serve you in our property. Looking forward to welcome you in our hotel in the future. Best regards, Management
3 out of 5
by Eko wahyu from Lampung

Not good enough

Posted 1 Jan 2016 on Hotels
Saat check in harus menunggu 2jam dan setelah masuk kamar, kondisinya kotor belum di house keeping. Sangat jauh dari price nya. Menu sarapan sangat standard variasi menu tidak ada. Tetapi area sekitar cukup banyak pilihan untuk belanja.
Comment from Hotel Management
28 May 2018 by Reservations Manager, Hotel Management
Dear Guest, Kami mohon maaf atas ketidak-nyamanan anda saat tinggal di hotel kami. Masukan anda akan menjadi acuan kami untuk perbaikan dan juga meningkatkan pelayanan. Sekali lagi kami mohon maaf dan berterimakasih atas masukan anda. Semoga bisa berjumpa kembali di kesempatan kedepan. Thank You & Best Regards