Ratings based on 80 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Family spent Xmas here and loved the Breakfast brunch organised by the hotel. Overall, the place is good but the events team makes it interesting.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear Mr/s. Ayoze,Thank you for taking the time to share your feedback. We're glad to hear that you had an overall positive experience, but we also appreciate your honesty in rating us 3 out of 5. Your feedback is valuable, and we would love to learn more about how we can improve to provide a better stay for our future guests.If there were specific aspects of your stay that didn’t meet your expectations, please feel free to share, and we will do our best to address them.We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
7 Oct 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear Mr/s. Sunny,Thank you for the great rating! We're glad to hear that you enjoyed your stay overall. If you have any specific feedback or suggestions for improvement, we’d love to hear them. We hope to welcome you back for an even better experience in the future!Best regards,
by A verified traveler
Posted 15 Sep 2024
This property exceeded my expectations. From the staff the the view, I was completely satisfied. My only concern is the amount of ants that reach up to the 5th floor.
Comment from Hotel Management
7 Oct 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear Mrs. VyVy,Thank you for your wonderful feedback! We’re thrilled to hear that our staff and the views exceeded your expectations. However, we sincerely apologize for the issue with ants reaching the 5th floor.We take pest control seriously and will address this matter promptly to ensure a more comfortable experience for all our guests. We hope to welcome you back soon for an even better stay!Best regards,Wyndham Tamansari Jivva Resort Bali
by A verified traveler from Barcelona
Posted 21 Aug 2024
Bad
Comment from Hotel Management
22 Aug 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear Mr. Brian,Thank you for sharing your feedback, and we truly sorry to hear about your disappointing experience. We strive to offer our guests a high standard of service and accommodations, and it’s clear we fell short during your stay.We value your feedback as it helps us improve, and we regret that we did not meet your expectations. If you would like to discuss your experience further or if there’s anything we can do to address your concerns, please do not hesitate to contact us directly.Thank you for bringing these issues to our attention, and hopefully we might have the chance to restore your confidence in our services in the future.Sincerely,
by A verified traveler
Posted 6 Aug 2024
It was great. Great value. Beach is hreat
Comment from Hotel Management
12 Aug 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear Mrs. Judy,Thank you for your feedback! We’re delighted to hear that you enjoyed your stay and found it to be great value. We’re also pleased that you liked the beach.We hope to welcome you back soon!Best regards,
by A verified traveler
Posted 3 Aug 2024
Room was nice and comfortable. Shrimp at hotel amazing. Ocean view beautiful. Jr suite ocean view was beautiful.
Only negatives the location is horrible extremely far from everything literally
Taxis might try to charge you more to pick up in this location
Surrounded by locals
They will try to charge you for “stain towels” I wasted a soda in the room used my towel . After checking out they’ll hury and send someone to check your room and try to up charge you for “damage towels or sheets “
Comment from Hotel Management
6 Aug 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear. Ms Nicole,Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room nice and comfortable, enjoyed the shrimp at our hotel, and appreciated the beautiful ocean view from your Jr. Suite.We apologize for the inconvenience caused by our location and any issues you encountered with taxi services. We are also sorry to hear about your experience regarding the charges for stained towels. We understand your frustration and will review our procedures to ensure fair and transparent practices.Your feedback is important to us, and we hope to have the opportunity to welcome you back in the future to provide a more seamless and enjoyable experience.Best regards,
by A verified traveler
Posted 28 Jul 2024
The place was beautiful with lovely facilities. The staff were so friendly and helpful with a smile on their face always.
Comment from Hotel Management
31 Jul 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear Mr/s. Farah,Thank you for your wonderful feedback! We’re delighted to hear that you found our place beautiful with lovely facilities. It’s also great to know that our friendly and helpful staff made your stay even more enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 11 Jul 2024
Not what I expected for a 5*
Comment from Hotel Management
31 Jul 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear Mr. Yeganaden,Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations for a 5-star stay. Your comments are important to us, and we will use them to improve our services and facilities.We hope to have the opportunity to welcome you back in the future and provide a stay that better meets your expectations.Best regards,
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
24 Jun 2024 by Wyndham Tamansari Jivva Resort Bali, Hotel Management
Dear Mr/s. Cori,Greetings from Wyndham Tamansari Jivva Resort Bali,Thank you for the rating and we look forward to welcoming you back for another memorable stay in the Future.Yours Sincerely,Wyndham Tamansari Jivva Resort Bali
