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Hotel Zepter Palace

2.0 star property
Hotel in Banja Luka with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Zepter Palace

Lobby sitting area
1 bedroom, minibar, desk, soundproofing
Lobby sitting area
Front of property
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room

1 bedroom, minibar, desk, soundproofing

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2020
Separate bedroom
Hair dryer
Minibar
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

1 bedroom, minibar, desk, soundproofing

Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, minibar, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2020
Separate bedroom
Hair dryer
2 bathrooms
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite

1 bedroom, minibar, desk, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2020
Separate bedroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, minibar, desk, soundproofing

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 3 Large Twin Beds
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About the neighborhood

Map
Kralja Petra I Karadordevica, 60, Banja Luka, 78000

What's nearby

  • Ferhadija Džamija - 2 min walk - 0.2 km
  • Kastel Fortress - 3 min walk - 0.3 km
  • Muzej Republike Srpske - 7 min walk - 0.6 km
  • Orthodox Sanctuary of Christ the Savior - 10 min walk - 0.9 km
  • Grand Trade Banja Luka - 16 min walk - 1.4 km

Getting around

  • Banja Luka Station - 14 min drive
  • Banja Luka (BNX-Banja Luka Intl.) - 36 min drive

Restaurants

  • ‪Pod Lipom - ‬2 min walk
  • ‪Fabrika Coffee - ‬3 min walk
  • ‪Rotkvica - ‬8 min walk
  • ‪Cafe bar "007 - ‬5 min walk
  • ‪Peckham - ‬5 min walk

About this property

Hotel Zepter Palace

Hotel remodeled in 2020
Take advantage of free breakfast, a terrace, and laundry facilities at Hotel Zepter Palace. A bar and a restaurant are available to all guests.
Other perks include:
  • A banquet hall, 3 meeting rooms, and a 24-hour front desk
  • An elevator and a front-desk safe
Room features
All 66 rooms feature comforts such as air conditioning, as well as thoughtful touches like sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, German

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Property amenities

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 1933
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.22 per day

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 10.22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Palas Banja Luka
Palas Banja Luka
Hotel Palas
Hotel Zepter Palace Hotel
Hotel Zepter Palace Banja Luka
Hotel Zepter Palace Hotel Banja Luka

Frequently asked questions

Is Hotel Zepter Palace pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Zepter Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Zepter Palace?

Check-out is at 11:00 AM. Late check-out is available for EUR 40 (subject to availability).

Where is Hotel Zepter Palace located?

Situated in Banja Luka, this hotel is within a 5-minute walk of Kastel Fortress and Ferhadija Džamija. Park Petar Kocic and Muzej Republike Srpske are also within 10 minutes.

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Hotel Zepter Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first vizit to Banjaluka And this hotel was just right for us, highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, great location, excellent breakfast
Stayed 1 night in Jun 2024

8/10 Good

Nikolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, friendly staff.
Stayed 2 nights in Apr 2023

8/10 Good

Sanjin

Liked: Staff & service, room comfort

The great position

The room was not perfectly clean. However, it was not too dirty. Acceptable. But the best was during breakfast, and the servers didn´t care. If you wanted smt, you should call them because they were chatting and smoking around the corner. They were indeed very polite, but anyway...
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrained stuff the room was very old fashioned and cheap, the bed was horrendous some of the lights weren’t working one of the bath tubs didint have hot water, you get the picture find somewhere better.........................
Stayed 7 nights in Sep 2018

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

2/10 Terrible

Boris

Stayed 2 nights in Jan 2025

10/10 Excellent

Carmello

Stayed 1 night in Nov 2023

10/10 Excellent

Slobodan

Stayed 2 nights in Jul 2023

6/10 Okay

CAROLINE

Liked: Staff & service
Des travaux ont eu lieu pendant le séjour et pas une compensation de proposée seulement un mot « désolé pour le dérangement » Chambre pas très bien isolée si vous avez l’ouïe sensible vous entendrez la route Lit qui couine quand on bouge de position Pour moi il n’y a que le nom de palace mais pas la qualité
Stayed 1 night in May 2023

6/10 Okay

Rok

Liked: Cleanliness
Disliked: Property conditions & facilities

Fair

Fair stay; garage in a bit "unusual state". Good location. Average breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2023

10/10 Excellent

Sanjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Adrian

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bedömning

Okunnig o otrevlig personal
Stayed 1 night in Aug 2021

10/10 Excellent

Sanjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Tijana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful with all our queries.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jasna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The location was good, although it was right next to a night club and was very noisy at night. The hotels restaurant smelt very much like cigarette smoke and the breakfast was not good. We bought it with breakfast included but had to pay extra for the drinks, and the water was tap water. The bathroom was nice and clean but the overall arrangement of the room was not great.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms. Bed super comfy! And beer cheap!!!
Stayed 1 night in Aug 2019

2/10 Terrible

Nicoline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

There was mold in the bath and the bed was very bad to sleep in
Stayed 1 night in Aug 2019