Ratings based on 356 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
The property itself is wonderful but does require a little more upkeep in some areas. Some of the cobblestones are a bit wobbly and at night it’s easy to misstep. However, the staff were wonderful and very helpful at all times.
A few suggestions would be to have someone working the pool bar, especially when there are people at the pool. Or to have them checking the pool area throughout the day.
Also, the ability to get picked up from other piers, especially after the hop on/hop off boats close, would be an asset. We missed the 7:15 boat from IconSiam and had to take an overpriced cab back to N13 only to find it locked up. Slipped through SheepShank to get to the pier.
All that said, we’d definitely return.
Comment from Hotel Management
15 Nov 2024 by Peem, Hotel Management
Dear Gordon,Thank you for taking your time to share the experience of your recent stay with us. We are delighted to learn about your wonderful stay. Your positive comment regarding the helpful staff as well as the high score we've received for this review is deeply appreciated. The feedback regarding the staff at the bar will be taken in action to improve. My team and I are looking forward to welcome you back in the near future. Warm regards, Panicha W. (Peem)Assistant Front Office Manager
by A verified traveler
Posted 30 Jun 2024
pretty view, nice and safe
Comment from Hotel Management
11 Jul 2024 by Peem, Hotel Management
Dear Ruihai,Thank you for taking your time to share the experience of your recent stay with us. We are delighted to learn about your wonderful stay. Your positive comment regarding the view as well as the high score we've received for this review is deeply appreciated.My team and I are looking forward to welcome you back in the near future. Warm regards, Panicha W. (Peem)Assistant Front Office Manager
by A verified traveler
Posted 26 Mar 2024 on Hotels
Comment from Hotel Management
21 May 2024 by Ice, Hotel Management
Dear JoohwanchaeThank you for taking the time to share your stay experience at Praya Palazzo Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at our property..Warm regards,Pitipong Nakngan (Ice)Operation Manager .
by A verified traveler
Posted 18 Mar 2024
The Praya Palazzo is right beside the bustling Chao Phraya River, with all its boat traffic, yet remains quiet and secluded, with a wonderful tropical garden and lovely pool. Central Bangkok can overwhelm with it's dense crowds, hectic traffic, and tiny alleys, but the Praya Palazzo's private water taxi over the river whisks you away from all that to a stately and secluded refuge. A great place to recharge for further adventures
by A verified traveler
Posted 2 Feb 2024
This is an unique property, an ex-private home which is only accessible to guests by it's own ferry boat service. Although this is available 24/7, it did require us to have a phone that we could use in Thailand, to call for the ferry when we wanted to return to the hotel. The food in the restaurant was very good and all the staff were very friendly. The only negative was that the plumbing in our friend's room needed repairing but the hotel were in no rush to do so. They seemed happier to mop up the leak each day rather than get it fixed asap.
by A verified traveler
Posted 8 Dec 2023
by A verified traveler
Awesome
Posted 4 Dec 2023 on HotelsOn the riverside
by A verified traveler
Posted 28 Nov 2023
Outstanding service. Staff was very attentive. Meals were 5 star. Property is quite, on the river.
by A verified traveler
Posted 24 Nov 2023
Beautiful hotel right on the river but is a calm oasis. Novel boat access to the hotel. Staff are all very good. Breakfasts were very nice in a lovely old dining room
by A verified traveler
Something different.
Posted 15 Nov 2023 on HotelsA period property in a nice location next to the river. A bit isolated and there wasn’t a separate shower or enough plug points but the ambience made up for it. Dinner was great in the Thai restaurant and the service was 1st class. Nice getting around on the hotel water taxi.
