Ratings based on 937 Verified Reviews

4.7 out of 5
4.7 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
5 out of 5
by A verified traveler from Cathedral City

Posted 25 Nov 2024
Incredible room and the buffet breakfast was one of the best we have encountered. Highly recommend this hotel.
Comment from Hotel Management
27 Nov 2024 by Manfred - GM , Hotel Management
Dear Roger, Thank you for your your great feedback. I am happy to hear that you enjoyed your visit, and we hope to welcome you back again on your next journey. Have a great day, Sincerely yours, Manfred ILG General Manager
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Attention to detail, staff was exceptional, requests were immediately fulfilled, location and views were breathtaking, comfy beds,wonderful AC,great showers, the food was over the top!(I'm a foodie)The only wish I have is later pool hours!
Comment from Hotel Management
25 Nov 2024 by Manfred - GM , Hotel Management
Dear Elizabeth, Thank you so much for your recent visit and your kind words and rating. I am glad to know how much you have enjoyed our location, the views, our service, the rooms (and bed) and especially our food. The Chef will be very pleased indeed. We hope to welcome you back when the opportunity arises. Have a wonderful week ahead. Sincerely yours,Manfred IlgGeneral Manager
5 out of 5
by A verified traveler

Posted 24 Nov 2024
The best property I have stayed at in Bangkok. Outstanding location, staff and options.
Comment from Hotel Management
25 Nov 2024 by Manfred - GM , Hotel Management
Dear Gena, Thank you for your visit and your kind rating. I am happy to learn that you enjoyed your stay and we hope to welcome you back again soon. Have a great day, Sincerely yours, Manfred IlgGeneral Manager
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Very large clean nice rooms with a wonderful view and outstanding staff
Comment from Hotel Management
25 Nov 2024 by Manfred - GM , Hotel Management
Thank you again, Gena! This is much appreciated! See you again soon. With kind regards,Manfred - GM
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Staff was excellent. Restaurants were very good. Room was very nice as well.
Comment from Hotel Management
25 Nov 2024 by Manfred - GM , Hotel Management
Dear Jack, Thank you for your visit and your excellent feedback. The team will be very pleased to hear your kind comments, and I look much forward to welcome you back again on your next visit to Bangkok.With kind regards,Manfred IlgGeneral Manager
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Everything 5 out 5!!
Comment from Hotel Management
25 Nov 2024 by Manfred - GM , Hotel Management
Dear Vang, Thank you so much for your visit and this lovely compliment! We look forward to serving you again soon. Have a wonderful week ahead,Sincerely yours, Manfred IlgGeneral Manager
5 out of 5
by A verified traveler

Posted 23 Nov 2024
The riverside location offers convenient access to boat transportation.
Comment from Hotel Management
23 Nov 2024 by Mathurose-Rose, Hotel Management
Dear Mark,Thank you for your feedback! We're happy to hear that you found our riverside location convenient for shuttle boat service. It’s one of the great benefits of staying with us, and we’re glad it added to your experience. We hope to welcome you back soon!Warm regards,Mathurose-RoseResident Manager
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Great view. Convenient ferry from hotel to other areas.
Comment from Hotel Management
23 Nov 2024 by Mathurose-Rose, Hotel Management
Dear Arundatta,Thank you for your great feedback! We're glad you enjoyed the stunning view and found our shuttle boat service convenient for exploring other areas. We appreciate your comments and look forward to welcoming you back for another enjoyable stay!Warm regards,Mathurose-RoseResident Manager
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Beautiful property with great pool area on the river.
Comment from Hotel Management
23 Nov 2024 by Mathurose-Rose, Hotel Management
Dear Erce,Thank you for your lovely review! We're so glad to hear that you enjoyed the beautiful property and the great pool area by the river. We truly appreciate your feedback and hope to welcome you back for another relaxing stay soon!Warm regards,Mathurose-RoseResident Manager