Ratings based on 93 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Feb 2024
Nice
Comment from Hotel Management
3 Mar 2024 by Nop, Hotel Management
Dear Michael,Thank you for taking the time to share your review. We appreciate your positive feedback and are delighted to hear that you had a pleasant experience at Zazz Urban Bangkok.We strive to provide a comfortable and enjoyable stay for all our guests, and we're pleased to know that you found your time with us to be "nice." "Even though 'nice' is a simple word, its significance is profound to us."Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another delightful stay.Gladly at Your Service,Mr. Noppadol OomkingResident Manager
by A verified traveler
Posted 28 Dec 2023 on Hotels
Comment from Hotel Management
2 Feb 2024 by Nop, Hotel Management
Dear Fone,Thank you so much for taking the time to leave us a perfect 10/10 score and a glowing review! We're delighted to learn that your stay at Zazz Urban Bangkok not only met but surpassed your expectations.Your feedback is invaluable to us, and we're delighted to know that you had a fantastic stay. It's our goal to provide the best possible experience for our guests, and your full score is truly appreciated.We sincerely thank you for choosing Zazz Urban Bangkok, and we can't wait to welcome you back for another outstanding stay. Your next visit is eagerly awaited!Pleased to be at your service,Mr. Noppadol OomkingResident Manager.
by A verified traveler
Posted 12 Sep 2023
Great stag. Nice room. Fair location
Comment from Hotel Management
28 Sep 2023 by Nop, Hotel Management
Dear Michael,Thank you very much indeed for choosing Zazz Urban Bangkok and for your positive feedback. We're delighted you had a great stay in our comfortable rooms.We truly appreciate your comment about the location, and we're continuously improving.We look forward to welcoming you back, hopefully with friends or family, for an even better experience.Yours sincerely,Mr. NoppadolResident Manager.
by A verified traveler
Will come again!
Posted 16 Dec 2019 on HotelsGreat place with an amazing price. Room was clean and the staffs were friendly. Drinks were strong as well. One downside (although does not affect me much) is that it is a bit far out from the MRT and crossing the road to RCA does take a lot of courage.
Comment from Hotel Management
17 Dec 2019 by General Manager, Zazz Urban Bangkok, Hotel Management
Dear Khun Anek,
Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well!
We would like to thank you very much for your great feedback and we are very happy to read that you enjoyed your stay with us. Your comments will be passed to our Team who strives on a daily basis to deliver the best service to our valuable guests.
We are looking forward to welcoming you back to Zazz Urban Bangkok in a very near future and at the meantime we remain at your disposal for any further assistance you may need.
Once again thank you very much for choosing us.
Best Regards,
by A verified traveler
Posted 19 Nov 2019 on Hotels
We booked into the Suite, which was absolutely wonderful. Very clean, spacious and an amazing bath tub! The food was great and the service excellent. We will definitely stay here again. Thank you to all the staff!
Comment from Hotel Management
19 Nov 2019 by Management team. , Hotel Management
Dear Ms.Crause Debbie Madalain,
Greetings from Zazz Urban Bangkok!
It was indeed a pleasure to have you stay with us. We hope have a safe flight back Phuket.
Thank you very much for letting us know your thoughts about experience with us and for sharing your excellent review. we certainly look forward to welcoming you back to Zazz Urban Bangkok soon.
Warmest Regards,
Management team.
by A verified traveler
Posted 12 Nov 2019
Pleasant stay in zazz urban. Very friendly staff. Room and facilities (gym) was clean and well maintained.
Will definitely come back
Comment from Hotel Management
13 Nov 2019 by General Manager, Zazz Urban Bangkok, Hotel Management
Dear Khun Lin,
Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well!
I would like to thank you very much for sharing your feedback regarding your last stay with us.
We are pleased to read that your had a wonderful experience and for mentioning the friendliness of our Team Members as well as the overall cleanliness of our facility.
Once again thank you very much for staying with us and we are all looking forward to welcoming you back in a very near future.
Best Regards,
by A verified traveler
Posted 11 Nov 2019 on Hotels
Overall ok but I will
Comment from Hotel Management
13 Nov 2019 by General Manager, Zazz Urban Bangkok, Hotel Management
Dear Khun Prakash,
Very Warm Greetings from Zazz Urban Bangkok!
Thank you very much for sharing your feedback and we are looking forward to welcoming you back very soon.
Best Regards,
by A verified traveler
Posted 7 Oct 2019
Comment from Hotel Management
10 Oct 2019 by General Manager, Zazz Urban Bangkok, Hotel Management
Dear Valuable Guest,
Very Warm Greetings from Zazz Urban Bangkok and I would like to take this opportunity to thank you very much for sharing your feedback regarding your last stay with us.
We are thrilled to see that you had a wonderful time and we are looking forward to welcoming you back in a very near future.
Once again thank you very much for choosing us during your last visit to the city.
Best Regards,
by A verified traveler
Posted 2 Oct 2019
Very like the location close to rca
All new back it again
Comment from Hotel Management
2 Oct 2019 by General Manager, Zazz Urban Bangkok, Hotel Management
Dear Valuable Guest,
Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well!
Thank you very much very much for choosing us during your last visit to the city and for sharing your feedback with us.
We are delighted to see that you had a wonderful experience and we are looking forward to welcoming you back to Zazz Urban Bangkok in a very near future.
Best Regards,
by A verified traveler
Great value
Posted 26 Sep 2019 on HotelsComment from Hotel Management
26 Sep 2019 by General Manager, Zazz Urban Bangkok, Hotel Management
Dear Khun Clinton Peter,
Very Warm Greetings from Zazz Urban Bangkok and we hope this message finds you very well!
Thank you very much for taking some of your valuable time to send us your feedback regarding your last stay with us.
We are happy to read that you had an enjoyable stay and we are all looking forward to welcoming you back very soon.
At the meantime, we remain at your disposal for any further assistance you may need.
Once again thank you very much for choosing Zazz Urban Bangkok during your last visit to the city.
Best Regards,
