Ratings based on 38 Verified Reviews

3.7 out of 5
89% of guests recommend
3.7 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024
2 out of 5
by A verified traveler

Posted 3 Jul 2024
The bathroom needs to be fixed and updated.
1 out of 5
by A verified traveler

Posted 29 Jun 2024
They advertise with old photos making it look nice and new. But it was very old and not maintained. Sheets and towels were not clean. Minibar was empty, bathroom tapes and waste not working. Very disappointed and have requested a refund.
Comment from Hotel Management
29 Jun 2024 by Ice, Hotel Management
Dear Andrew,Thank you for sharing your feedback with us. We deeply regret that your stay did not meet your expectations. Your comments about the cleanliness, minibar, and bathroom facilities are very concerning to us, and we apologize for the inconvenience you experienced.Please be assured that we are taking immediate steps to address these issues and improve our services. We have already processed your refund and hope to have the opportunity to welcome you back in the future for a much-improved experience.Sincerely,Hotel management
4 out of 5
by A verified traveler from West Beach

This traveler left a rating score only Posted 21 Mar 2023
4 out of 5
by A verified traveler

Posted 5 Jan 2020 on Hotels
Nice hotel, quirky theme, service is excellent only negative as has been mentioned in other reviews is the rock hard bed, makes for an uncomfortable sleep & sore body.
4 out of 5
by A verified traveler

Posted 21 Dec 2019 on Hotels
The rooms are a bit small but adequate breakfast very good but the bed was rock hard apart from the bed its ok
4 out of 5
by A verified traveler

Unique hotel

Posted 9 Jul 2019 on Hotels
A very unique hotel. Caters to local weddings and has a knitting theme to it (flowers in the vases and photos are knitted) and done tastefully. Rooms are simple but ok. A little dark since only bathroom has a window. Bed is hard and for me was uncomfortable but others may like it. Area is ok--near Westgate Central Plaza shopping mall, but no a good area for walking. Wifi was fine and lobby was comfortable to work in.
4 out of 5
by A verified traveler

Posted 6 May 2019 on Hotels
The hotel appeared to be a typical business stay type hotel. Super friendly staff, a nice restaurant on site with a quirky knitting motif. Unfortunately the bed was a killer, preventing a good nights sleep. Aside from that, for the price, not bad.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2019 on Hotels
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