Ratings based on 182 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
The property is well maintained. The rooms were spacious and clean. The hotel had security, who were always friendly, helped with our luggage and with giving us directions. It was well appreciated. The area is great for walking for food, attractions, massages, shopping etc. There was always plenty to do in the area. The hotel had a common floor for coffee, cold water, games and laundry - we ran into an issue with the laundry machine and hoped the front desk would help, but they did not. Other than that, everything was great. I would recommend this hotel and stay here again!
Comment from Hotel Management
1 Nov 2024 by Customer Relations, Hotel Management
Dear Cryslin,We are pleased that you have enjoyed your stay with us here at W22. We are grateful that you have taken the time to share your lovely experience. We look forward to being part of your travels again.Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 12 Oct 2024
I wanted to be in Chinatown so this was perfect, with so many dining options in such a short walk
Comment from Hotel Management
15 Oct 2024 by Customer Relations, Hotel Management
Dear Thoma,Thank you for your positive feedback. All of us here at W22 are delighted to hear of your pleasant stay. We hope to be part of your future travel plans again.Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 9 Oct 2024
it would be nice if breakfast would have been included in the stay.
Comment from Hotel Management
11 Oct 2024 by Customer Relations, Hotel Management
Dear Aida,Thank you for the positive review. We do regret to here that your expectations had not been met during your stay. Please rest assured that we have taken note of your concern. We hope to see you again.Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 31 Aug 2024 on Hotels
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
2 Sep 2024 by Mui (Assistant Front Office Manager), Hotel Management
Dear Ms.Sophie,Thank you for staying with us and giving us an opportunity to serve you!We appreciate your time taken to give a nice review of our hotel! Your encouraging words about the team will definitely help us to keep up the good work. We are glad that you had a wonderful stay. Hope to see you again very soon.Sincerely yours,
by A verified traveler
Nice hotel in great location
Posted 29 Jul 2024 on HotelsHotel is in a great place, easy to walk to China town and lots of transportation available right in front of the hotel. Staff is friendly and hotel is in good shape, clean and comfortable. You can easily walk to the Metro and train station.
Comment from Hotel Management
30 Jul 2024 by Customer Relations, Hotel Management
Dear Leendert,We are pleased that you have enjoyed your stay with us here at W22. We are grateful that you have taken the time to share your lovely experience. We look forward to being part of your travels again.Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 30 Jun 2024
My son found cockroach on his bed
Comment from Hotel Management
1 Jul 2024 by Customer Relations, Hotel Management
Dear Phuong,Thank you for helping us see our shortcomings. We apologize for the discomfort it caused you. We will do better in the future. We hope to see you again.Warm regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 22 Feb 2024
Attractive clean hotel, with very friendly and helpful staff. A bargain forthwith price. Would definitely stay there a again.
Comment from Hotel Management
23 Feb 2024 by Customer Relations, Hotel Management
Dear Elisabeth,Thank you for your positive feedback. All of us here at W22 are delighted to hear of your pleasant stay. We hope to be part of your future travel plans again.Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Lovely place in exotic area
Posted 29 Jan 2024 on HotelsGood location to explore china district, very helpful staff, cleanliness, friendly atmosphere. And the most unexpected- comfortable special space for your time between check-out and flight. Definitely, worth to recommend.
Comment from Hotel Management
30 Jan 2024 by Patrick (Front Office Manager), Hotel Management
Dear Ms.Anna,Thank you for staying with us and giving us an opportunity to serve you!We appreciate your time taken to give a great review of our hotel. We are glad that you had a memorable stay and the teams' services were up to your expectations. Your encouraging words will definitely help us to keep up the good work.We look forward to welcoming you back soon.Sincerely yours,
by A verified traveler from North Potomac
Posted 28 Jan 2024
Amazing room for the price. Free water and coffee and tea. Would def stay again.
Comment from Hotel Management
29 Jan 2024 by Patrick (Front Office Manager), Hotel Management
Dear Ms.Natalie,Thank you for staying with us and giving us an opportunity to serve you!We sincerely appreciate your time taken to put such a great review about us. We are glad that you had a wonderful stay with us. Also, thankful for recommending our hotel to other travelers. Looking forward to welcoming you back soon in the near future.Sincerely yours,
