Ratings based on 352 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Na
by A verified traveler
Posted 21 Apr 2024
I love True Siam.
by A verified traveler
Posted 13 Apr 2024
I always stay here when in Bangkok. My home away from home
by A verified traveler
Posted 1 Apr 2024
Loved our stay. Spacious room, good pressure hot water shower, always clean. Great staff. Delicious breakfast buffet. Happy to stay here again.
by A verified traveler
Posted 6 Jan 2024
Great place. The service was awesome. Rooms clean and nice. Room rate an absolute bargain. Highly recommended.
by A verified traveler
Very nice environment
Posted 22 Sep 2023 on HotelsNo room services are provided
the bathroom are smelly
Call for room service around 10pm but they’re claim no staff are on duty
Comment from Hotel Management
22 Sep 2023 by Julie (Manager), Hotel Management
Thank you for your comment but the pictures on your reviews or above are not the True Siam Phayathai hotel we located in Bangkok and we do not have a swimming pool. Anyway, if the time you stay has a problem we have staff to help to check the room at that time.
by A verified traveler
Posted 20 Sep 2023
The location is walkable from the Phayathai BTS station. The room was spacious and clean. Make sure to bring your own toothbrush because they do not provide it. The staff are prompt in attending to your requests or concerns. Breakfast is okay, but they do not serve hot water or perhaps they just had difficulty communicating in English language. Overall, we had a pleasant stay.
We were supposed to extend. Initially, we were charged 1200Baht but when I was about to finalize, they suddenly told us that it's 1300Baht. Thus, we did not opt to extend.
by A verified traveler
Posted 22 Aug 2023
Lovely hotel, especially for the rating/price. Friendly staff. More modern/stylish interior than expected! Location is convenient- close to BTS and local mall including a cinema, with great street food stalls every night. Really easy to travel to main shopping areas in the center of the city and pretty much anywhere else via train, but the party area requires wrangling a bus (a fun adventure!) as it isn’t serviced by the BTS.
Comment from Hotel Management
24 Aug 2023 by Julie (Manager), Hotel Management
Thanks for your comment, this support our staff to do the best service to the customer.
by A verified traveler
Posted 24 Apr 2023 on Hotels
Comment from Hotel Management
13 Jun 2023 by Julie (Manager), Hotel Management
Thanks for your rating.
by A verified traveler
Posted 1 Mar 2023
Close to public transport, for airport connections Phaya Thai, otherwise I was using Victory Monument. Have breakfast few times at Oasis Coffee, good place and 24hours open! Hotel looks good, nothing to complain, my room was on the 4th floor with little view of the skytrain from my small balcony. Looked everything new. On my last day in Bangkok I was bit overwhelmed from the city and I found the room very relaxing!
Comment from Hotel Management
23 Mar 2023 by Julie, Hotel Management
Thanks for your comment and we wish to serve you and your family in the next trip.
