Ratings based on 999 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pittsburgh
Posted 23 Nov 2024
I wouldn’t consider it some amazing place to stay. There were still things I didn’t like. They did not have wash clothes and when we asked they were not even sure what we meant. They also were very resistant about giving fresh towels. Also, the shower had no door, just a half glass wall which no matter how hard you tried the whole bathroom floor would get wet especially your towel floor mat.
by A verified traveler
Posted 22 Nov 2024
breakfast is egg,french toast,home fry,fruits,fry rice, noodles, 4 diff kind of breads
Comment from Hotel Management
22 Nov 2024 by Ms. Papharat Ngamlertsirichai, Hotel Management
Dear Leung,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Papharat Ngamlertsirichai, Hotel Management
Dear Xinmin,Thank you for taking the time to vote for your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcoming you back to us in the hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 19 Nov 2024
Hotel was very clean, beds were comfortable, pool was nice. Close to everything, food was good, no complaints..
Comment from Hotel Management
20 Nov 2024 by Ms. Papharat Ngamlertsirichai, Hotel Management
Dear Mark,Thank you for your kind review during your stay at Travelodge Sukhumvit11. We’re thrilled to hear that you had a pleasant stay and enjoyed our prime location, cleanliness, and facilities, including the pool and bathroom. It's great to know that our staff, Wi-Fi, and transport options also met your expectations.We truly appreciate your feedback on value for money, and we will consider it as we continue to enhance our offerings. We would love to welcome you back in the future!Warm regards,Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 18 Nov 2024
Really liked this hotel. Room was spacious, spotlessly clean and quiet! All the staff I interacted with were super lovely, helpful and efficient.
The pool is perfect and open late, so a great option to cool down in after a day in the city heat.
My only small gripe is the breakfast - the hot food was always cold - lukewarm. I had seen this mentioned in a few reviews before I booked and it was the same for me so maybe that’s just the way it’s served in Bangkok? - not a dealbreaker in any way but would be good to know for future. I’d definitely stay again.
Comment from Hotel Management
19 Nov 2024 by Ms. Papharat Ngamlertsirichai, Hotel Management
Dear Gary,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay, especially the spacious and clean room, our helpful staff, and the pool. It's great to know that you found the pool a perfect way to relax after a day in the city.We also appreciate your feedback on the breakfast. We apologize that the hot food was not served at the ideal temperature. We will review this with our kitchen team to ensure we provide the best possible breakfast experience.We look forward to welcoming you again in the future.Best regards,Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Ms. Papharat Ngamlertsirichai, Hotel Management
Dear Khusi,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Ms. Papharat Ngamlertsirichai, Hotel Management
Dear Israel,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler from Live Oak
Posted 16 Nov 2024
I loved the location of the hotel. The price was very affordable and the staff was very responsive to requests.
Comment from Hotel Management
17 Nov 2024 by Ms. Papharat Ngamlertsirichai, Hotel Management
Dear Victor,Thank you very much for recommending our hotel! We're thrilled to hear that you enjoyed your stay, especially the rooftop pool, gym, and drink bar. It’s great to know that you found the breakfast good, the rooms spacious, and the atmosphere peaceful in the back building.Our staff works hard to ensure a pleasant stay for our guests, and your kind words are truly appreciated. We hope to welcome you back on your next visit to Bangkok!Best regards,Papharat NgamlertsirichaiFront Office Manager
by A verified traveler from Seattle
Posted 12 Nov 2024
Middle of the nightlife action on Sukhumvit Soi 11, if that’s what you’re looking for…easy walking to bars and restaurants in the area. Lots of traffic and congestion too! The hotel is a newer building; the rooms are comfortable with the bare essentials for the price point. Nice full buffet style breakfast.
Comment from Hotel Management
12 Nov 2024 by Ms. Papharat Ngamlertsirichai, Hotel Management
Dear Edward,Thank you for taking the time to share your review. We're pleased to hear that our central location on Sukhumvit Soi 11 allowed you easy access to the lively nightlife, bars, and restaurants. It's also wonderful to know you appreciated the comfort and essentials provided in our rooms, as well as our buffet breakfast. We understand that the area’s energy can bring some traffic and congestion, and we hope it didn’t impact your stay too much. We look forward to welcoming you back for another enjoyable experience!Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Ms. Papharat Ngamlertsirichai, Hotel Management
Dear Paul,Thank you for taking the time to voting your review of your recent stay with us here at Travelodge Sukhumvit 11. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager
