Ratings based on 997 Verified Reviews

4.5 out of 5
80% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Aug 2024
I enjoyed my night
Comment from Hotel Management
14 Aug 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Asaad,We very much appreciate your rating a 5 score regarding your stay at the The Westin Grande Sukhumvit, Bangkok. We hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler

Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Bell,Thank you so much for taking the time to leave us a 10 score rating.We look forward to seeing you again soon.Sincerely,
5 out of 5
by A verified traveler

Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Menal,Thank you so much for taking the time to leave us a 10 score rating.We look forward to seeing you again soon.Sincerely,
5 out of 5
by A verified traveler

Posted 25 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Aleksei,Thank you so much for taking the time to leave us a 5 score rating.Sincerely,
5 out of 5
by A verified traveler

Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Liam,Thank you so much for this 10 score review. We really appreciate you being a guest and helping to share the word about us. Sincerely,
5 out of 5
by A verified traveler

Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Kin Wing ,We are so grateful for your 10 score review. Thanks for sharing your rating with us and the community.Sincerely,
4 out of 5
by A verified traveler

EXCELLENT SERVICE

Posted 24 Jun 2024 on Hotels
The check in and check out were fast and concierge was helpful. They voluntarily offer us an umbrella when it was drizzling. Would stay there again
Comment from Hotel Management
28 Jun 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Agnes, We really appreciate you taking the time to share your 8 rating with us. We look forward to seeing you again soon.Sincerely,
4 out of 5
by A verified traveler

Posted 22 Jun 2024
Great location, right by the metro station. Highly recommend GiGi Eatery they had good food. Thyme cafe for coffee. Hotel has a good spread in their breakfast buffet. The hotel is right across Terminal 21 mall.
Comment from Hotel Management
24 Jun 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Tina,We are so grateful for your 4 score review. Thanks for sharing your rating with us and the community.Sincerely,
5 out of 5
by A verified traveler

Posted 21 Jun 2024
Another wonderful stay at Westin Grande i cant fault the hotel on anything. Wonderful staff great location and brilliant facilities. Only word of caution would be to try get a room at back of hotel if your a light sleeper as close to main road. That being said only thing heard was the tuk tuks with big exhaust and not general traffic.
Comment from Hotel Management
24 Jun 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Steven,Thank you for taking the time to provide a 5 rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guest.Sincerely,
5 out of 5
by A verified traveler

Posted 18 Jun 2024 on Hotels
The head of security Uncle Jay went out of his way to help me find my lost wallet!
Comment from Hotel Management
19 Jun 2024 by Sasima Kitruksa Digital Marketing Manager, Hotel Management
Dear Antara,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 10 score as we strive to provide just that for all our guest. We Look forward to seeing you again soon.Sincerely,