Ratings based on 49 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2019
by A verified traveler
Posted 17 Jul 2019
by A verified traveler
Posted 7 Jul 2019
by A verified traveler
Posted 1 Jun 2019
Ok if you need to stay in the area as it seems to be the best hotel around
But it’s old but functional
by A verified traveler
Terrible
Posted 20 Sep 2018I stayed one night for 2rooms. They are So dirty, air conditioner doesn’t work, water flood in bathroom
Finally I ask for other room but they are almost the same.
Comment from Hotel Management
24 Sep 2018 by Sales, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler from Australia
Posted 7 Aug 2018
Very welcoming staff and helpful. Older style hotel showing its age but comfortable.
Comment from Hotel Management
9 Aug 2018 by FRONT OFFICE TEAM, Hotel Management
THANK YOU FOR YOUR KINDNESS
by A verified traveler
Sad@Bangkoknoi
Posted 29 Jun 2018 on HotelsNo wifi in room, only in lobby. No airport dropoff/pickup service. Old facilities, poorly maintained. Service is slow and not helpful at times. Location is okay.
Comment from Hotel Management
3 Jul 2018 by Sales and Marketing, Hotel Management
Thank you so much for your feedback. We will try our best to improve our product and service to make you more happy in the future.
by A verified traveler from Bangkok
You get what you pay.
Posted 18 Nov 2017I think with the rate of 1600 after tax that I paid for the room was ok for the room I got. Overall was not bad if you just want to have a good sleep. Other facility like swimming pool or sauna was not as good, and I didn't want to use it. The room was comfortable and the staff was helpful. It's basically an old hotel and facility is not as new. 3/5 from me.
Comment from Hotel Management
12 Dec 2017 by Ben, Hotel Management
Thank you so much for selecting our property for your stay. We appreciate your feedback and comment. Hopefully that we will have an opportunity to welcome you again in the near future
by A verified traveler
Posted 17 Sep 2017 on Hotels
Comment from Hotel Management
14 Nov 2017
ขอบคุณมากค่ะที่เลือกมาพักที่โรงแรมเดอะรอยัลซิตี้ ทางเราหวังเป็นอย่างยิ่งว่า จะได้มีโอกาสต้อนรับและให้บริการกับลูกค้าอีกในอนาคตและต่อๆไปค่ะ
by Michael
Art Deco Classic
Posted 15 Aug 2017 on HotelsIf your looking for new fabulous this is not that place. This hotel is regal with character. It is an older property with lots of charm and friendly staff. When we pulled up to the hotel the staff went out of their way to grab my bags and help me into the hotel. Once inside, l had the feeling of nostalgic dark woods and crystal glass with a hint of Art Deco. A very pretty lobby with a small welcoming bar and larger room where people were preforming karaoke. The other end of the lobby was the restaurant and an inviting Chinese restaurant. Upon entering my room l noticed it had a nice big space to it, a modern TV and a classic bathroom with Art Deco lighting. A small refrigerator was in the closet area but no microwave. I liked the bedding, a top/sheet blanket and a reasonably soft mattress, sometimes hard to find. A plus that not many hotels have thought of was that all the controls for the ac, lightning were in the front of the middle nightstand. Very kool. This hotel also had a nice workout area and a really nice pool area. 1000 Baht deposit, overall l cannot find a great deal to complain about this hotel. As l said it is old, the carpets need replacing but the charm makes up for it. My only negative was when l approached the front desk girl for the password she extended her hand out to the reference guide on the desk. If she would have took my phone and put it in for me, it would have made my day, but that's just me.
