Ratings based on 818 Verified Reviews

4.1 out of 5
72% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Staff is always kind and helpful. A simple hotel that is always spotlessly clean. Super convenient location.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Super clean. Polite staff and customers.
5 out of 5
by A verified traveler from Pahoa

Posted 15 Oct 2024
Large sign at front door should say " lobby on 5th floor. I know there is a sign outside, way bove the door area. No one looks up they look at the entrance. Thanks to the doorman who told me to go to 5th floor. Largeste room size I havehad in Thaland. Very professional staff from the doorman, front desk ladys ad most of all my room keeper. She was so helpful and good at her job.
3 out of 5
by A verified traveler

Noise and internet issues

Posted 22 Sep 2024 on Hotels
Great location and staff and rooms are clean and well designed. However, internet at the hotel is terrible and also there is a lot of construction noise on one side of the hotel where they are building a new condo development.
Comment from Hotel Management
23 Sep 2024 by Note, Hotel Management
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time, and we regret to have learned that our service did not meet your expectation. Please accept our sincerest apology for any inconveniences our services may have caused you during your stay. Your suggestions and comments will be addressed and appropriate actions will be taken to prevent any occurrences in the future. Should you have any further comments, we will be grateful if you could share them with us. We thank you for your patronage and comments, and we hope that you will allow us to make amends and will give us the opportunity to be of service to you for your next visit. Sincerely yours,Hotel Manager
4 out of 5
by A verified traveler

Posted 10 Sep 2024
Rooms are clean. Location is very good, close to the MRT and near Japanese cuisine. Good value for the price.
5 out of 5
by A verified traveler

Posted 20 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Note, Hotel Management
Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,Hotel Manager
5 out of 5
by A verified traveler

Posted 14 Aug 2024
Very convenient
Comment from Hotel Management
23 Aug 2024 by Note, Hotel Management
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared to the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours,Hotel Manager
5 out of 5
by A verified traveler

City centre Hotel

Posted 27 Jun 2024 on Hotels
Excellent, very comfortable room. Very helpful staff. Room serviced efficiently every day. Good breakfast. Very good location. Lots of good bars, restaurants and coffee houses close by. Close to sky trsin a underground stops.
Comment from Hotel Management
23 Aug 2024 by Note, Hotel Management
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared to the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours,Hotel Manager
4 out of 5
by A verified traveler

Posted 5 Jun 2024
Good location in Silom area , easy to walk
4 out of 5
by A verified traveler

Posted 5 Jun 2024
Location, wallaby...but there was renovation going on hence lots of noise during day time