Ratings based on 995 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
A little bit noisy at night. The room is not sound proof. Air condition has loud noise.
by A verified traveler
Posted 23 Mar 2023
深夜のチェックインですが、送迎のリクエストも含め全体的に親切に対応してもらえました。
by A verified traveler
Posted 6 Mar 2023
All the staff are very helpful and friendly
by A verified traveler
Posted 13 Feb 2023
by A verified traveler
Posted 27 Dec 2022
The Phoenix was just what I needed it to be. A short way from BKKAirport, clean, has a shuttle to the airport that was timely, helpful staff.
by A verified traveler
Posted 26 Nov 2022
by A verified traveler from Jacksonville
Posted 7 Nov 2022
Clerk spoke excellent English; shuttle driver was punctual
Comment from Hotel Management
6 Dec 2022 by Fye, Hotel Management
Dear Guest,Thank you very much for your comment.
by A verified traveler
Posted 31 Oct 2022
I love this hotel! I book it every time I fly into Bangkok late at night. It’s so close to the airport and 7/11 is down the street! They also have amazing authentic Thai coffee
Comment from Hotel Management
6 Dec 2022 by Fye, Hotel Management
Dear Guest,Thank you very much for your comment during your stay with us. We are glad that your stay was pleasant. Hope to welcome you again soon.Best regards,
by A verified traveler from LAREDO
Posted 7 Oct 2022
THE PROPOERTY IS IN THE TOP OF A BUILDING, YOU HAVE TO LOOK FOR THE NAME OF THE HOSTEL HANGIN OUT IN THE TOP OF THE FOURTH FLOOR
by A verified traveler
Posted 29 Aug 2022
Clean, friendly staff and good service.
