Ratings based on 956 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Met all my requirements, and made by stay in Bangkok very comfortable!
Comment from Hotel Management
20 Nov 2024 by Niek Hammer, Hotel Management
Thank you for your kind words and we look forward to the pleasure of welcoming you back to The Okura Prestige Bangkok!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Niek Hammer, Hotel Management
It was a great pleasure welcoming you to The Okura Prestige Bangkok and we look forward to your future return!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Niek Hammer, Hotel Management
Thank you for your stay at The Okura Prestige Bangkok and we are pleased to hear that you had an enjoyable overall stay!
by A verified traveler
Posted 12 Nov 2024
Loved it
Comment from Hotel Management
12 Nov 2024 by Niek Hammer, Hotel Management
Thank you for sharing your experience at The Okura Prestige Bangkok with other travelers and we are pleased to hear it was much enjoyed!
by A verified traveler
Posted 10 Nov 2024
It was great
Comment from Hotel Management
11 Nov 2024 by Niek Hammer, Hotel Management
Thank you for choosing The Okura Prestige Bangkok and we look forward to your future return!
by A verified traveler from okeechobee
Posted 5 Nov 2024
The Okura Prestige is a beautiful property. Everyone was friendly and polite. One of the best breakfast buffets we’ve ever seen
Comment from Hotel Management
6 Nov 2024 by Niek Hammer, Hotel Management
Thank you so much for sharing your experience at The Okura Prestige Bangkok with other travelers and we are delighted to hear it was much enjoyed!
by A verified traveler
Posted 30 Oct 2024
Enjoyed our stay!
Comment from Hotel Management
31 Oct 2024 by Niek Hammer, Hotel Management
Thank you for your visit and we look forward to welcome you back to The Okura Prestige Bangkok!
by A verified traveler
Posted 28 Oct 2024
The property offered a decent stay with well-organized and structured facilities. The breakfast options were truly superb. However, the room experience was disappointing. The initial room assigned had a noticeable smoke and mold odor. Despite requesting a non-smoking room, I was initially told that the smell was common for a Japanese hotel and not a cause for concern. After insisting, I was moved to a different room. While the agent ultimately acknowledged the problem, the initial response and lack of immediate resolution were unsatisfactory. Furthermore, the even bar team seriously need proper training. I ordered a bottle of wine, 25 minutes later I reminded the agent again about the wine. His response was "ops I forgot" Keep in mind, my partner and I were the only guests at the bar section. Then starting to give us terrible attitude for acknowledging his lack of service.
Comment from Hotel Management
29 Oct 2024 by Niek Hammer, Hotel Management
Thank you for sharing your experience as well as your feedback on the recent visit to The Okura Prestige Bangkok and we appreciate you addressing this for our further improvement.
by A verified traveler
Posted 26 Oct 2024
The Okura was lovely. Staff were incredibly friendly and helpful. Room service and dining was excellent. Would definitely recommend and would stay there again!
Comment from Hotel Management
27 Oct 2024 by Niek Hammer, Hotel Management
Thank you so much for your kind words and we are very happy to hear that your time at The Okura Prestige Bangkok was much enjoyed!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Niek Hammer, Hotel Management
Thank you for your stay at The Okura Prestige Bangkok and we look forward to your future return!
