Ratings based on 40 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Won’t book This again
Posted 4 Oct 2019 on HotelsStairs in room are too steep and bath being on another level is not a good idea. Pool has not jets so pool is of no use.
Comment from Hotel Management
5 Oct 2019 by Reservation Department, Hotel Management
Dear Guest,
Thank you very much for staying with us and for taking time to write a review. We would like to sincerely apologize to hear that you didn't enjoyed your stay with us. We really appreciate your feedback so we can use for better service we offer. Please be assured that we will continue to exert efforts in improving the services we offer. In the meantime we will address the issue you mentioned. Hope we can still see you again here in The Mpool Villas Bangkok- BTS Ekkamai. Have a great journey.
Best Regards
by A verified traveler
Good living advantures
Posted 18 Jun 2019 on HotelsThe facility was suitable for family members. Need to improve safety standard such as smoke ditectors, a ti-slippary for stair steps, guideline for users to reduce noises since walls are soft (wooden).
Staff are so kind a d freindy and gives support even outside of hotel.
Comment from Hotel Management
19 Jun 2019 by Reservation Department, Hotel Management
Thank you for taking the time to review our property, your comments are very much valued.
by A verified traveler
☹️☹️☹️
Posted 15 Jun 2019 on HotelsStay for 2 nights Pool not working after feedback still not doing anything 😒😒.
WiFi on 1 day not working ☹️☹️☹️
Comment from Hotel Management
19 Jun 2019 by Reservation Department, Hotel Management
Thank you for taking the time to review our property, your comments are very much valued. We will address this directly.
by A verified traveler
Short trip Bangkok
Posted 7 Apr 2019 on HotelsAll was perfect. All there very friendly.
Comment from Hotel Management
8 Apr 2019 by Sara, Hotel Management
Thank you for staying with us,we appreciate your feedback.
by A verified traveler
Posted 22 Mar 2019
Comment from Hotel Management
18 Apr 2019 by Sara, Hotel Management
Thank you for staying with us,we appreciate your feedback.
by A verified traveler
Posted 22 Mar 2019
Comment from Hotel Management
18 Apr 2019 by sara, Hotel Management
Thank you for staying with us,we appreciate your feedback.
by A verified traveler
Posted 8 Mar 2019
Comment from Hotel Management
18 Apr 2019 by Sara, Hotel Management
Thank you for staying with us,we appreciate your feedback.
by A verified traveler
Posted 8 Mar 2019
Comment from Hotel Management
18 Apr 2019 by Sara, Hotel Management
Thank you for staying with us,we appreciate your feedback.
by A verified traveler
Posted 30 Oct 2018
Rude receptionist, the receptionist when we check out the slim receptionist. So bad
by A verified traveler
Friendly. Profession in accommodati is yet to come
Posted 24 Oct 2018 on HotelsFriendly staff. Cleanliness in the room could have been done better. Noise level could be really challenging- e.g. easily heard everything said next door. Narrow wooden staircases to the room located in the second floor could be difficult if traveling with friends who have knees problems.