Ratings based on 959 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 13 Dec 2024
Anna the front desk and all the front desk girls were helpful. The rooms are very large. It’s an older hotel about 3 mins walk to so cowboy. I slept fine and I believe far enough away not to keep u up all night great budget friendly place to stay
by A verified traveler
Posted 12 Dec 2024
Duvet covers and pillows are smelling sweaty.
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Kim, Hotel Management
Dear RonaldThank you for your feedback to recent stay with us. We hope to welcoming you back again. Regards,Tai-Pan Team
by A verified traveler
Posted 2 Dec 2024
Staff was great
Comment from Hotel Management
10 Dec 2024 by Kim, Hotel Management
Dear BrandenThank you for your feedback to recent stay with us. We hope to welcoming you back again. Regards,Tai-Pan Team
by A verified traveler
Posted 14 Nov 2024
I was put into a smoking room and i coud smell it .
I did complain as on my file i did say no smoking room ,they finally said it was there fault.
Comment from Hotel Management
10 Dec 2024 by Kim, Hotel Management
Dear Andrew,I assure you that I will be looking into each point that you have made that I might learn more about how to improve our property and service for you and our other guests.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Tai-Pan Team
by A verified traveler from LASALLE
Posted 28 Oct 2024
Ok
Comment from Hotel Management
4 Nov 2024 by Kim, Hotel Management
Dear Samuel,Thank you for your positive feedback to recent stay with us. We hope to welcoming you back again soon. Regards,Tai-Pan Team
by A verified traveler
Posted 12 Oct 2024
Old property.
Comment from Hotel Management
15 Oct 2024 by Kim, Hotel Management
Dear Hafiz,Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made that I might learn more about how to improve our property and service for you and our other guests.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Tai-Pan Team
by A verified traveler
Posted 8 Oct 2024
Overall ok breakfast not the best
Comment from Hotel Management
10 Oct 2024 by Kim, Hotel Management
Dear Veera,Thank you for your comments. We might learn more about how to improve our property and service for you and our other guests.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Tai-Pan Team
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Kim, Hotel Management
Dear WayneThank you for your feedback to recent stay with us. We hope to welcoming you back again. Regards,Tai-Pan Team
