Ratings based on 213 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
Clean modern has a small gym and pool
Comment from Hotel Management
18 Sep 2024 by Mr.Dechapak A. (Por), Hotel Management
Dear Mr.Wayne,Warm greetings from Syama Suite 20.Thank you for taking time to review our hotel on your recent visit in Bangkok.We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality.Sincerely yours,Mr.Dechapak A. (Por)Hotel Manager
by A verified traveler
Posted 7 Sep 2024
Clean Quite Staff need more communication skills.
Comment from Hotel Management
7 Sep 2024 by Mr.Dechapak A. (Por), Hotel Management
Dear Mr.Frank,Warm greetings from Syama Suite 20.Thank you for choosing Syama Suite 20 and for taking time to provide feedback about your experience on your recent stay!I do sincere apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Once again, thank you for sharing your comments, and if there is anything we can do to make your stay more comfortable, please let us know. It would be our pleasure to show you our true hospitality.Sincerely yours,Mr.Dechapak A. (Por)Hotel Manager
by A verified traveler
Posted 19 Aug 2024
The girl who cleaned the room for me qas wondeful. Always happy and smiling with positve energy. Rememember to always tip for good service.
Comment from Hotel Management
27 Aug 2024 by Mr.Dechapak A. (Por), Hotel Management
Dear Mr.James,Warm greetings from Syama Suite 20.Thank you for taking time to review our hotel on your recent visit in Bangkok.We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality.Sincerely yours,Mr.Dechapak A. (Por)Hotel Manager
by A verified traveler
Posted 10 Jul 2024
Close to many restaurants and massage
Comment from Hotel Management
23 Jul 2024 by Mr.Dechapak A. (Por), Hotel Management
Dear Mr.Jeremy,Warm greetings from Syama Suite 20.Thank you for taking time to review our hotel on your recent visit in Bangkok.We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality.Sincerely yours,Mr.Dechapak A. (Por)Hotel Manager
by A verified traveler
Posted 9 Jul 2024
Nice room very spacious
Comment from Hotel Management
23 Jul 2024 by Mr.Dechapak A. (Por), Hotel Management
Dear Mr.Steven,Warm greetings from Syama Suite 20.Thank you very much for sharing such great feedback on your recent stay.We are thrilled that you found our hotel to be wonderful and that you appreciated so many aspects of your stay with great service and your kind feedback is a true testimony to their efforts. I will be sure to recognize them for their efforts. Once again I would like to thank you for your kind feedback. Meanwhile, the team and I are looking forward to welcoming you back soon for another memorable stay.Sincerely yours,Mr.Dechapak A. (Por)Hotel Manager
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by Mr.Dechapak A. (Por), Hotel Management
Dear Mr.FelixWarm greetings from Syama Suite 20.I would like to thank you for choosing Syama Suite 20 on your recent stay!I am very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I appreciate you taking the time to share your positive comments with us. In the meantime, I have already shared this great feedback to our team as this will certainly motivate us to keep up the good work. Please rest assured that your complimentary comments will not create complacency, instead you have inspired us to maintain our level of service for valuable guests like yourself.Sincerely yours,Mr.Dechapak A. (Por)Hotel Manager
by A verified traveler
Posted 1 May 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Mr.Dechapak A. (Por), Hotel Management
Dear sir,Warm greetings from Syama Suite 20.Thank you for taking time to review our hotel on your recent visit in Bangkok.We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality.Sincerely yours,Mr.Dechapak A. (Por)Hotel Manager
by A verified traveler
Posted 18 Mar 2024 on Hotels
by A verified traveler
Posted 6 Feb 2024 on Hotels
by A verified traveler
Posted 9 Jan 2024
the room was great, great bed and bath tub, lots of space, no real windows in the room but idk if like that for all rooms, pool was very small but was able to swim a bit, gym has very minimal equipment and i couldn't get the air conditioning to work but i didn't bring up that issue to staff
