Ratings based on 363 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 May 2024
Location right outside pratunam market, many shopping options. There are also many 7-eleven, eateries, cafes and street food around. It rained during our stay and managed to borrow umbrellas from the hotel staff. The breakfast buffet is basic - Thai cuisine, pancakes, bread, salad, fruits etc. Unfortunately, the cleaniness of our room can be improved. Our room toilet sink has a lot of ants and seems to be hidding inside the gaps between the sink and counter top. No room slippers provided, but you can request from reception.
5 out of 5
by A verified traveler

Posted 30 Jul 2023
Love this hotel. Its worth every penny. Thank you to all the staff that makes the trip memorable. A special shoutout to the bell boy & house keepers for being so kind & accomodating.. Good Luck & God Bless :)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2022
2 out of 5
by A verified traveler

Posted 27 Aug 2022
A good hotel in a horrible area. From the pictures you would assume the hotel’s surroundings match its interior. The neighbourhood is very chaotic: cars going either way, motorbikes charging down the road, people walking in the middle of the road and market stalls all in the same confined area. It was quite dangerous. You must stay alert at all times. My children's feet were almost run over by careless drivers on many occasions.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2020 on Hotels
5 out of 5
by A verified traveler

Heart Of Pratunam

Posted 17 Feb 2020 on Hotels
Great Location... Superb Service, Staff is committed to serve visitors, Clean and Safe place to Stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2020 on Hotels
4 out of 5
by A verified traveler from Singapore

Posted 21 Jan 2020
Walking distance from BTS, but the route to hotel was really difficult to walk. Streets and roads are really crowded and narrow. However the hotel itself is really nice. Definitely will come back again
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