Ratings based on 576 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Everybody at Somerset Park are so friendly! Its the only place I want to stay in Bangkok
Comment from Hotel Management
25 Oct 2024 by Ekkapol, Hotel Management
Dear Edward,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
by A verified traveler
Posted 30 Sep 2024
The property has definitely degraded with the years.
Comment from Hotel Management
3 Oct 2024 by Ekkapol, Hotel Management
Dear Maria Isabel,It was a great pleasure having you stay at Somerset Park Suanplu Bangkok Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and suggestions for improvement to the room renovation. We will certainly take them into account when we review with the respective team members to be improved.Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely,Ekkapol UNSAI Residence Manager
by A verified traveler
Posted 31 Aug 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Ekkapol, Hotel Management
Dear Saifon,Thank you for choosing Somerset Park Suanplu for your recent stay and thank you for taking time to give us your valuable feedback. We are very happy that you took the time to leave us the rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
by A verified traveler
Posted 25 Aug 2024
Property was nice but the location was not great. Didn’t get chance to use any of my Expedia points
Comment from Hotel Management
26 Aug 2024 by Ekkapol, Hotel Management
Dear Pratibha,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
by A verified traveler
Posted 18 Aug 2024
The property was good & staff were friendly. Breakfast was really good, it has Thai options too.
Comment from Hotel Management
20 Aug 2024 by Ekkapol, Hotel Management
Dear Kuvie,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
by A verified traveler from Ho Cho Minh City
Posted 27 Jul 2024
Tired decor. Really cheap furniture in the apartment. Full of long-stay foreign plastic surgery patients discussing their tit-jobs over breakfast. Probably an ideal hotel for long stay. Not cheap considering the location and decor.,
Comment from Hotel Management
31 Jul 2024 by Ekkapol, Hotel Management
Dear Ian Raymond,It was a great pleasure having you stay at Somerset Park Suanplu Bangkok Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and suggestions for improvement to the room renovation. We will certainly take them into account when we review with the respective team members to be improved.We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely,Ekkapol UNSAI Residence Manager
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Ekkapol, Hotel Management
Dear Guest,Thank you for choosing Somerset Park Suanplu for your recent stay and thank you for taking time to give us your valuable feedback. We are very happy that you took the time to leave us this wonderful rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
by A verified traveler
Posted 2 Jun 2024
Property has good amenities. The apartments are spacious and very clean.
But what makes the hotel a great experience is the attentive and welcoming staff.
Comment from Hotel Management
4 Jun 2024 by Ekkapol, Hotel Management
Dear Danial,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
by A verified traveler
Posted 1 May 2024
Wonderful staff. Well appointed apartments. Great location. Good amenities
Comment from Hotel Management
5 May 2024 by Ekkapol, Hotel Management
Dear Daniel,Thank you for taking the time to share your stay experience at Somerset Park Suanplu Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ekkapol UNSAI Residence Manager
by A verified traveler
Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
5 May 2024 by Ekkapol, Hotel Management
Dear Amy,Thank you for choosing Somerset Park Suanplu for your recent stay and thank you for taking time to give us your valuable feedback. We are very happy that you took the time to leave us this wonderful rating.Thank you again and we hope to see you again soon.Warm regards,Ekkapol UnsaiResidence Manager
