Ratings based on 1,166 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Nice and pleasant staff, clean hotel.
Located in a good location
by A verified traveler
Posted 19 Nov 2024
Overall, this is not a bad properties and I mat use it again. However: with that said, there is a very distinct smell outside all the rooms in the common area on all floor that is just disturbing. Beverages in the bar on the roof is ridiculously overpriced….other than that, There is room for improvement with the breakfast menu and while some employees at breakfast/ dinning room perform proficiently, professionally and with care, others have no interest at all.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
After a 23 hour flight and a one hour taxi ride from the airport to the hotel traffic was horrendous. I just wanted to get into the room, but I had to wait an hour until about 2 o’clock because it wasn’t clean yet. So I had to walk around the neighborhood for an hour before I could check in and take a shower. Overall, the staff was pleasant. The room was clean and the location was within walking distance to all the fun.
by A verified traveler
Posted 18 Nov 2024
Overall good but the room is a little bit old
by A verified traveler
Posted 16 Nov 2024
At the heart of downtown Bangkok. walkable to the metro. dinind and entertainment around the area
Comment from Hotel Management
18 Nov 2024 by Solitaire Management Team, Hotel Management
Dear Ma Claren, Thank you for your feedback. We're glad to hear that you appreciated our central location in downtown Bangkok, with easy access to the metro and a variety of dining and entertainment options nearby. We hope to welcome you back for another convenient and enjoyable stay.Kind regards, Solitaire Management Team
by A verified traveler
Posted 15 Nov 2024
Good hotel.
Comment from Hotel Management
18 Nov 2024 by Solitaire Management Team, Hotel Management
Dear Edgar, Thank you for your brief but positive feedback. We’re pleased to hear that you had a good experience at our hotel. We look forward to welcoming you back on your next visit.Kind regards, Solitaire Management Team
by A verified traveler
Posted 15 Nov 2024
Issues with lift not available all the time as also used as service lift
Comment from Hotel Management
18 Nov 2024 by Solitaire Management Team, Hotel Management
Dear William, Thank you for your feedback. We apologize for the inconvenience caused by the lift not being available at all times due to its use as a service lift. We understand how important it is to have reliable access, and we will work to address this issue to ensure a smoother experience for our future guests.We appreciate your understanding and hope to welcome you back soon for a more seamless stay.Kind regards, Solitaire Management Team
by A verified traveler
Posted 15 Nov 2024
Had a pleasure staying experience at Solitaire. Booked for the Grand deluxe club sky, did not expect that we having exclusive access to the club sky lounge where you can dinning on the top floor. Something more special is Club sky lounge have happy hour that giving you free drinks and food. Awesome! Shout out to the staffs as well they were all friendly and professional!
Comment from Hotel Management
15 Nov 2024 by Solitaire Management Team, Hotel Management
Dear Puoysenh, thank you for sharing your delightful experience at Solitaire Bangkok! We're thrilled to hear that your stay in the Grand Deluxe Club Sky exceeded expectations, especially with the exclusive access to our Club Sky Lounge. It’s wonderful to know you enjoyed the panoramic dining experience and the happy hour offerings of complimentary drinks and food, it truly is a special touch.We’re also pleased that our friendly and professional staff made your stay even more memorable. Your kind words will be shared with the team as motivation to continue delivering exceptional service.We look forward to welcoming you back for another fantastic stay.Kind regards,Solitaire Management Team
by A verified traveler
Posted 15 Nov 2024
floor plan is confusing..
Comment from Hotel Management
15 Nov 2024 by Solitaire Management Team, Hotel Management
Dear william, Thank you for your feedback regarding the floor plan. We understand that navigating a new space can sometimes be challenging. Our front desk and concierge team are always available to guide you to your desired location or provide any assistance you may need during your stay. Please don’t hesitate to let us know how we can further improve your experience. Kind regards, Solitaire Management Team
