Ratings based on 1,410 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Nice
by A verified traveler
Posted 3 Dec 2024
This is my second time staying at this hotel, both times I arrived late (first time around midnight this time my flight was delayed and I arrived at 2am), if you stay near the airport for next day flight OR need to spend a night at hotel after arriving late this is the hotel. 24-7 room service and the food is excellent. Easy check in and easy to get transportation to and from airport. Great place to stay!!!
by A verified traveler
Posted 2 Dec 2024
With an early morning international flight, we wanted to stay close enough to the airport to get some sleep before a long day of flying. Our room was ready early, the free shuttle from airport to hotel was great and the hotel was awesome value for what we paid. The only negative is the hotel is an industrial area with no night life or restaurants. But it served our purposes perfectly and the hotel is undergoing upgrades and other exciting features. If you’re looking for a great place to spend a night between flights this one is a gem! Staff are great!
Comment from Hotel Management
3 Dec 2024 by Max, Hotel Management
Dear Gord,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Kindly note that our management is very much concerned with the property upgrade and currently the makeover of guest rooms and public areas is now going on for the more modern look, such as a street food and rooftop bar however, due to the gigantic spaces of the premise, work will therefore take a bit of time to be completed.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager
by A verified traveler
Posted 2 Dec 2024
Hotel is close to BKK airport. Staff was very nice and welcoming. Lobby and room are great. Very clean. It is only a quick $6 ride from the airport but every communication from them and ad about them stresses free airport shuttle service. Don't plan on it. It is impossible to contact them by any means to schedule or attempt to find out what the schedule is. It runs on an regular schedule, so if you arrive at the hotel by another means, you may be able to use it to get to the airport, but don't plan on using it to get from the airport to the hotel. Just take a cab or Grab
Comment from Hotel Management
3 Dec 2024 by Max, Hotel Management
Dear Michael,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectation.Regarding pick up service please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Our management is very much concerned with the meeting point as on arrival, At the moment that we have already convert to the new meeting point which Clearer, easier and more efficient. Our Airport Pick-up Representative will be wearing lime green suit and stationed just opposite Gate Number 5.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager
by A verified traveler
Posted 2 Dec 2024
Great for airport access. Shuttle. Massage next door with hotel rate.
Comment from Hotel Management
3 Dec 2024 by Max, Hotel Management
Dear R,Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard,Varit Sarakorn Front Office Manager
by A verified traveler
Posted 1 Dec 2024
Hotel was nice. It was close to the airport. The food needs some improvement.
Comment from Hotel Management
3 Dec 2024 by Max, Hotel Management
Dear Daren,Thank you for choosing our hotel location and compliment on our service. I do apologize as the A la carte menu wasn't taste as expected. This will be report to the executive chef and his team for further investigation and improvement to be made.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Varit Sarakorn (Max)Front Office Manager
by A verified traveler
Posted 1 Dec 2024
fits the bill for an overnight airport hotel perfectly. about a 15 minute drive (typical for Bangkok "airport" hotels not literally within the airport). Shuttle operate 24 hours every 30 minutes.
Good staff - perfectly solid if you are just looking for an overnight adjacent to the airport.
Comment from Hotel Management
3 Dec 2024 by Max, Hotel Management
Dear John,Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard,Varit Sarakorn Front Office Manager
by A verified traveler
Posted 30 Nov 2024
Fabulous service.
Great breakfast.
Excellent dining
Comment from Hotel Management
2 Dec 2024 by Max, Hotel Management
Dear William,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager
by A verified traveler
Posted 30 Nov 2024
👍
Comment from Hotel Management
2 Dec 2024 by Max, Hotel Management
Dear Billy,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager
by A verified traveler from Wailuku
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Max, Hotel Management
Dear Christopher,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager
