Ratings based on 226 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Staff are friendly and attentive, the Shama is spacious and clean. Definitely recommend this spot, we especially liked the roof top infinity pool, the fitness room was great, the entertainment room for family and children is lacking some attention.
Comment from Hotel Management
8 Dec 2024 by Shama Sukhumvit Bangkok, Hotel Management
Dear Eva,Thank you so much for your kind words and recommendation! We’re thrilled to hear that you enjoyed your stay with us, particularly the rooftop infinity pool, fitness room, and the spacious, clean atmosphere. It’s wonderful to know our team’s friendliness and attentiveness made a positive impression.We also appreciate your feedback regarding the entertainment room for families and children. It’s valuable input like yours that helps us improve, and we’ll certainly look into ways to enhance that area for a better experience in the future.We look forward to welcoming you back again soon!Best Regards,
by A verified traveler
Posted 7 Sep 2024 on Hotels
Totally awesome staff and really a great location. The whole family enjoyed !!!
Comment from Hotel Management
25 Sep 2024 by Shama Sukhumvit Bangkok, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such a great time and that our staff and location made your stay enjoyable. We look forward to welcoming you all back again soon!Best Regards,
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
Posted 13 Feb 2024
Stayed for 3 nights in 2 room suite with balcony. All the staff able to speak decent English language, they are polite and friendly. The unit is very spacious. Good for family with todlers too.
Comment from Hotel Management
16 Feb 2024 by Abdullah Hajidaramae, Hotel Management
Dear value guest, We very much appreciate your comments regarding your stay at the Shama Sukhumvit Bangkok. It is always a pleasure to receive positive feedback. Our staff is very keen on pleasing our guests and making everything they can do to make you live the most enjoyable experience. I am happy it is the case with you. Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience . We are delighted to hear that you enjoyed your stay and sincerely thank you for taking your valuable time writing to us about your experience. We hope to welcome you back again soon. Yours sincerely, Abdullah Hajidaramae Team Leader, Guest Relation Executive Shama Sukhumvit Bangkok
by A verified traveler
Great service apartment, spacious, clean,
Posted 28 Jan 2024 on HotelsI came to Bangkok to have some medical treatments. Shama Sukhumvit Bangkok was the perfect place to recover. Rooms were spacious and clean. Kitchen was well stocked with utensils for basic cooking. Nice sitting area for family. Located in a good area of Bangkok that we like. Staff were very helpful in providing extra pillows for my comfort after my procedure, and caring towards my recovery.
Comment from Hotel Management
16 Feb 2024 by Abdullah Hajidaramae, Hotel Management
Dear value guest, We very much appreciate your comments regarding your stay at the Shama Sukhumvit Bangkok. It is always a pleasure to receive positive feedback. Our staff is very keen on pleasing our guests and making everything they can do to make you live the most enjoyable experience. I am happy it is the case with you. Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience . We are delighted to hear that you enjoyed your stay and sincerely thank you for taking your valuable time writing to us about your experience. We hope to welcome you back again soon. Yours sincerely, Abdullah Hajidaramae Team Leader, Guest Relation Executive Shama Sukhumvit Bangkok
by A verified traveler from Cary
Posted 8 Jan 2024
This is a unique location, super quiet in the front and tourist area out the back entrance. The staff is extremely accommodating and efficient. They have an on-site tour booking agent (yes you'll get the stops at various shops) but they're not high pressure like a lot of tour stops. The pool is amazing situated overlooking the city. The location of the hotel is near lots of malls walkable , BTS or taxi. I would definitely stay here again.
Comment from Hotel Management
18 Jan 2024 by Abdullah, Hotel Management
Dear value guest, We very much appreciate your comments regarding your stay at the Shama Sukhumvit Bangkok. It is always a pleasure to receive positive feedback. Our staff is very keen on pleasing our guests and making everything they can do to make you live the most enjoyable experience. I am happy it is the case with you. Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience . We are delighted to hear that you enjoyed your stay and sincerely thank you for taking your valuable time writing to us about your experience. We hope to welcome you back again soon. Yours sincerely, Abdullah Hajidaramae Team Leader, Guest Relation Executive Shama Sukhumvit Bangkok
by A verified traveler
Posted 27 Jun 2023
Great place on Soi 4
Comment from Hotel Management
26 Jul 2023 by Watcharakorn Wasi , Hotel Management
Dear Value guest, Thank you very much for taking the time to complete your comment following your recent stay at the Shama Sukhumvit Bangkok. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. At Shama, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pressure of welcoming you back in the near future. Your sincerely, Watcharakorn Wasi Manager, Operations
by A verified traveler
Posted 1 Jan 2023
Located in the center of Sukhumvit; Very good for family.
Comment from Hotel Management
27 Jul 2023 by Watcharakorn Wasi , Hotel Management
Dear Value guest, Thank you very much for taking the time to complete your comment following your recent stay at the Shama Sukhumvit Bangkok. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. At Shama, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pressure of welcoming you back in the near future. Your sincerely, Watcharakorn Wasi Manager, Operations
by A verified traveler
Posted 4 Jul 2021
Great location and very friendly personnel
Comment from Hotel Management
6 Jul 2021 by Tossaporn Kladnernkloom, Hotel Management
Dear Mr or Ms., The Greeting from Shama Sukhumvit Bangkok. Thank you very much for taking the time to complete the online questionnaire following your recent stay at the Shama Sukhumvit Bangkok. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. At Shama, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pressure of welcoming you back in the near future. Your sincerely, Tossaporn Kladnernkloom Team Leader, Guest Relations
by A verified traveler
Posted 24 Feb 2020 on Hotels
The best on the hotel was only the pool and the view from the pool. The room was old and it wasnt worth the money we paid for 1 night.
