Ratings based on 52 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Convenient location, very kind and helpful staff, reasonably priced :)
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 25 May 2024 on Hotels
by A verified traveler
Posted 15 Apr 2023
Not for older people. No elevator.
by A verified traveler from Kuala lumpur, MY
Posted 28 Apr 2019
Room: The Fantastic Four
Pax: 4
Experience:
1. The receptionists were not friendly and professional.
a. The receptionist (female) was quite annoyed that all four of us check-in at different time due to different flights.
b. The receptionist (male) was not attentive. As there is only 1 key to the room, we would leave our key at the reception before we go out. However, there were 2 incidents where he told us the key was not with him and we thought that we lost the key, only to find out the next morning that the key was at the reception all the time.
2. Other than that, everything was good. :)
by A verified traveler
Comfort & Location
Posted 2 Sep 2018 on HotelsGreat location near Khao San Road, but away from the late night noise if you want to get some sleep! Friendly, helpful staff, and comfy beds.
Comment from Hotel Management
30 Oct 2018 by The Secret Service, Hotel Management
Thank you :)
Recommended
for Everyoneby A verified traveler from canada
Room had no window
Posted 3 Feb 2018I got the sidekick room, it had no window. I wish I had known before the room didnt have a window. Couldn't really breath.
Comment from Hotel Management
7 Feb 2018 by Born, Hotel Management
I apologize from deep;y in my heart for any inconvenience that make you feel uncomfortable and Thank you very much for taking the time to review our property. And letting us know about your recent experience with The Secret Service Bed And Breakfast , Sorry and Thank You
Recommended
for Everyoneby A verified traveler from Slovenia
One night stay
Posted 5 Nov 2017 on Ebookers
Pros: Location
Cons: Communication and professionalism
Location: Khao san, Rambutri, Grand palace.....
Hmmmm. Good location especially for first time visitors of Bangkok. Near Khao san road and Rambutri. For this price range you couldn’t expect too much. We booked 2 family rooms in advance and telephoned to the hotel about late check out. They explained No problem if you pay 100 bhat for one hour. We agreed. Next day receptionist asked me if we coud check out at 12.00 because they have booking. They probably get booked overnight and kicked us out. However they let us leave our belongings there at reception and we coud take a shower before leaving BKK to Europe. Overall quite ok.
This is Thailand
Comment from Hotel Management
8 Nov 2017 by paul, Hotel Management
Thank you very much for taking the time to review our property. And letting us know about your recent experience with The Secret Service Bed And Breakfast And appreciate you taking time to share your concerns. I apologize from deeply in my heart and we will improved to be better than before. Sincerely Yours
Monton
Recommended
for Everyoneby A verified traveler
Nice quaint hotel in a great location
Posted 31 Dec 2016
Pros: The location near Khaosan Road
Cons: Have two working computers instead of one. There was also some connection issues with the wi fi.
Location: Khaosan Road
In great location near Khaosan Road for a good price. Stayed in sidekick room with two single beds on same floor as reception. Room was clean and perfect for what I was looking for. I didn't spend too much time in the room so the size was not an issue. I wanted a place near Khaosan Road. It was a about a block away. The hotel staff was also very accommodating when I needed to extend my stay an extra night. They also arrange transportation to the airport. The room had an AC unit and a small TV.
by A verified traveler
Posted 13 Nov 2016 on Hotels
