Ratings based on 374 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
The location of the hotel is great.
Included breakfast was delicious.
Staff was very friendly.
Great room, very clean.
Comment from Hotel Management
24 Oct 2024 by sala rattanakosin management team, Hotel Management
Dear Marie-Pier,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 30 Sep 2024
I had both lunch and breakfast in the hotel. Both times they had dirty plates. Had to ask for replacements. This is a really busy area so the surrounding is pretty horrible. The hotel is in a really shady alley. Standard room is really small and I asked for a towel for use and they wouldn’t give me. Both shouldn’t be an issue at this price level. Service is good. Overall OK but disappointed.
Comment from Hotel Management
4 Oct 2024 by sala rattanakosin management Teams, Hotel Management
Dear Khun Shiqi,Thank you for taking the time to share your feedback and we apologize that our service could not be met your expectations, we will share your comment with the team to get it to improve. We hope to have a chance to delight your stay, you will rest assure that a great experience will be meet expectation for your next visit.Sincerely,sala rattanakosin management Teams
by A verified traveler
Posted 15 May 2024
The view and the restaurant and the service were all impeccable. Can’t wait to go back.
by A verified traveler
Posted 14 Apr 2024
The view
by A verified traveler
Posted 29 Feb 2024
Great view!
Comment from Hotel Management
22 Apr 2024 by Wannapa, Hotel Management
Dear Gemma,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Sincerely,sala rattanakosin management team
by A verified traveler
Posted 20 Feb 2024
Nice hotel in a commercial area.
Close to grand palace. Wat pho and wat arun.
A few minutes walk to metro station
Lovely staff and good food.
Comment from Hotel Management
21 Feb 2024 by Wannapa, Hotel Management
Dear Anthony,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Sincerely,sala rattanakosin management team
by A verified traveler
Posted 25 Jan 2024
top floor gets loud music from bar. used the bluetooth speaker in room for white nouse. need to do factory reset to get it to bind to phone
Comment from Hotel Management
21 Feb 2024 by Wannapa, Hotel Management
Dear Peter,Thank you for taking the time to share your feedback and we apologize that our service could not be met your expectations, we will share your comment with the team to get it to improve. We hope to have a chance to delight your stay, you will rest assure that a great experience will be meet expectation for your next visit.Sincerely,sala rattanakosin management Teams
by A verified traveler from key biscayne
Posted 11 Jan 2024
Comment from Hotel Management
21 Feb 2024 by Wannapa, Hotel Management
Dear Alfonso,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Sincerely,sala rattanakosin management team
by A verified traveler
Suite with an awesome view
Posted 9 Nov 2023 on HotelsAwesome experience. Only there for 1 night but it was great
Comment from Hotel Management
12 Nov 2023 by Wannapa, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Sincerely,sala rattanakosin management team
by A verified traveler
Posted 6 Nov 2023
The bad news is I arrived on a Thursday and the stoop was so high, I guess they only put out a latter step for the weekend. Also it’s in an alley way so if you catch a Grab, you have to go to the top of the street. Also, they were heckling me before the trip to pay, even though I did the pay at arrival option. I didn’t tell my bank about the trip so they were denying the request and it would’ve been really inconvenient if the money was taken out before the trip. However, the good news is, once I arrived they were super accommodating and took my payment like normal. Also the rooms were exceptionally clean and stocked. Everyone was so polite and willing to help and the breakfast blew me away. I was traveling solo but planned the day out of the hotel so the no elevator didn’t bother me but if you’re bigger, like me, and plan on going to your room often, the stairs might be much on a higher floor.
Comment from Hotel Management
8 Nov 2023 by Wannapa, Hotel Management
Dear Taylor,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Sincerely,sala rattanakosin management team
