Ratings based on 811 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Sachas Hotel Uno Team, Hotel Management
Dear Kuei Yung,Thank you for your glowing review. We’re thrilled to hear that you had a fantastic stay with us. Your positive feedback on our location, cleanliness, and friendly staff means a lot to us. We strive to provide the best experience for our guests, and it’s wonderful to know we succeeded during your visit.We look forward to welcoming you back soon! Safe travels!
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Sachas Hotel Uno Team, Hotel Management
Dear Abraham Avi,Thank you for taking the time to leave a review for Sachas Hotel Uno! It’s always great to hear from guests who have enjoyed their stay. Sachas Hotel Uno is known for its convenient location in the heart of the city, and it seems like you had a positive experience. Whether it was the comfortable rooms, friendly staff, or any other aspect, your feedback is valuable.If there’s anything specific you’d like to highlight or share about your stay, feel free to elaborate further. And if you have any recommendations for fellow travelers, those are always appreciated too!Wishing you safe travels and hoping to welcome you back to Sachas Hotel Uno in the future!Best regards,
by A verified traveler from Los Angeles
Posted 17 Jul 2024
Comment from Hotel Management
10 Sep 2024 by Sachas Hotel Uno Team, Hotel Management
Dear GeorgeGreetings!Thank you for sharing your feedback about your recent stay. We appreciate your review! While it’s great to hear that you had a positive experience overall, we’re curious—what could we have done differently to earn that elusive fifth star? At Sacha’s Hotel Uno, we’re always striving to improve, so any additional insights you can provide would be incredibly valuable. Whether it’s about our amenities, service, or anything else, feel free to share your thoughts. We’re all ears!And if you ever find yourself back in the area, don’t hesitate to visit us again. We’d love to have you as our guest once more. Safe travels, George!Warm RegardsThe Team at Sachas Hotel Uno
by A verified traveler
Posted 28 Mar 2024
Nice hotel and staffs, great location to stay in, very near inter-change of MRT and BTS which can easily go to other places of attractions in the city. The only downside is the control of the water temperature in the bathroom, otherwise it will be great.
Comment from Hotel Management
29 Mar 2024 by Sachas Hotel Uno Team, Hotel Management
Dear Kavin Chun Hian,Thank you for taking the time to review your stay at The Sachas Hotel Uno. We're thrilled to hear that you enjoyed our convenient location and the service provided by our staff.We apologize for the inconvenience you experienced with the water temperature control in the bathroom. Your comfort is our top priority, and we are addressing this issue promptly to ensure that it is resolved for our future guests.We hope to welcome you back soon, and we're confident your next stay will be even more comfortable and enjoyable.Warm regards,The Sachas Hotel Uno Team
by A verified traveler
Posted 4 Jan 2024
There is not enough hot water when taking a shower
Comment from Hotel Management
16 Mar 2024 by Sachas Hotel Uno, Hotel Management
Dear Kei Yip,Thank you for your review and for choosing Sachas Hotel Uno. We truly value the feedback of our guests and we apologize for the inconvenience you experienced with the hot water during your stay.We are actively working on improving our facilities and your comment has been forwarded to our maintenance team for immediate attention. We are committed to ensuring a comfortable and satisfying stay for all our guests.We hope to have the opportunity to welcome you back in the future, so we can provide you with a better experience¹[1].Warm regards,Sachas Hotel Uno
by A verified traveler
Poor customer service
Posted 19 Dec 2023 on HotelsPoor customer service
Comment from Hotel Management
16 Mar 2024 by Sachas Hotel Uno, Hotel Management
Dear Roland,We are truly sorry to hear about your disappointing experience with the customer service at Sachas Hotel Uno. We take concerns like yours very seriously and would like to assure you that we are taking immediate steps to address and rectify the issues you've highlighted.Your feedback is invaluable to us as it helps us improve our service standards. We would greatly appreciate the opportunity to discuss your experience in more detail and invite you to contact our customer service team directly.We hope to regain your trust and have the chance to serve you better in the future.Sincerely,Sachas Hotel Uno
by A verified traveler
Posted 24 Jul 2023
Great hotel, close to everything, breakfast was fantastic.
Comment from Hotel Management
16 Mar 2024 by Sachas Hotel Uno, Hotel Management
Dear Ray,Thank you for the fantastic 5-star review on Expedia for your stay at Sachas Hotel Uno. We are thrilled to know that you had a wonderful experience with us.Your positive feedback is greatly appreciated and motivates us to continue providing exceptional service to our guests. We're glad that we could contribute to making your stay memorable.We look forward to welcoming you back soon for another excellent experience.Warm regards,The Team at Sachas Hotel Uno
by A verified traveler
Posted 19 Jul 2023
Tv and USB-A ports were faulty
Comment from Hotel Management
16 Mar 2024 by Sachas Hotel Uno, Hotel Management
Dear SongBin,We sincerely apologize for the inconvenience caused by the faulty TV and USB-A ports during your stay at Sachas Hotel Uno. We understand how important these amenities are for a comfortable and enjoyable experience.Please rest assured that we have addressed these issues with our maintenance team to ensure they are fixed promptly and to prevent such occurrences in the future. We are committed to providing our guests with fully functional and high-quality facilities.We value your feedback as it helps us improve and we hope to have the opportunity to provide you with a much better experience on your next visit.Warm regards,Sachas Hotel Uno
by A verified traveler
Posted 21 Jun 2023
We were greeted with friendly front staff and very happy with the vicinity! Very near T21 and Asoke BTS! Lots of hawker carts for yummy local street food and convenient 7-11 that’s well stocked!
Comment from Hotel Management
16 Mar 2024 by Sachas Hotel Uno, Hotel Management
Dear AI KHIM,Thank you for the wonderful 5-star review on Expedia! We're thrilled to hear that our front staff made a great impression and that you enjoyed the convenience of our location near T21 and Asoke BTS. It's fantastic to know that the local street food and nearby amenities added to the enjoyment of your stay.We appreciate you taking the time to share your experience and look forward to welcoming you back to Sachas Hotel Uno for another delightful visit.Warm regards,The Team at Sachas Hotel Uno
by A verified traveler
Posted 4 Aug 2022
Rooms are clean and staff very friendly. Hotel is strategically located with lots of amenities nearby.
Comment from Hotel Management
16 Mar 2024 by Sachas Hotel Uno, Hotel Management
5 out of 5by Susie Ai Kien onExpediaPosted Aug 4, 2022The rooms are clean and the staff is very friendly. The hotel is strategically located with lots of amenities nearby
