Ratings based on 59 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Very nice property. Close to train line for shopping and sightseeing
Comment from Hotel Management
29 Oct 2024 by Kritsayapron V., Hotel Management
Dear Samir,Thank you for your valuable feedback and comments on your recent visit to the Oakwood Studios Sukhumvit Bangkok. Based on the feedback and impressions we received, we will continue to work to improve our services. We look forward to seeing you again, and we hope your next visit is soon.Best Regards,Kritsayapron V.Front Office Manager
by A verified traveler from Rowland Heights
Posted 3 Sep 2024
Good
Comment from Hotel Management
3 Sep 2024 by Kritsayaporn V., Hotel Management
Dear Tin,Thank you for your valuable feedback and comments on your recent visit to the Oakwood Studios Sukhumvit Bangkok. Based on the feedback and impressions we received, we will continue to work to improve our services. We look forward to seeing you again, and we hope your next visit is soon.Best Regards,Kritsayaporn V.Front Office Manager
by A verified traveler
Posted 16 Aug 2024 on Hotels
Hard to get a Taxi. To far from central city
Comment from Hotel Management
20 Aug 2024 by Tatsanai, Hotel Management
Dear Anonymous,Thank you for taking the time to provide feedback on your recent stay at Oakwood Studios Sukhumvit Bangkok. We apologize for any inconvenience you experienced with getting a taxi and for the distance from the central city.To assist with transportation, we do offer a complimentary shuttle service to the BTS Thong Lo station, which can help ease travel around Bangkok. We will also review options to further improve accessibility and transportation for our guests.We appreciate your comments and hope to have the opportunity to serve you better in the future.Best regards,Tatsanai SinakornHotel ManagerOakwood Studios Sukhumvit Bangkok Hotel
by A verified traveler
Posted 13 Aug 2024
I stayed here for 8-9 Days. We smelled the weeds from someone who smokes badly and has a really strong smell. The smell caused three of us to get light headaches very bad every day.
The front deck Guy is rude(he might not be a front deck at all, but he pretends like he is). The guy who opens the door is the best service!! (The guy who is a little bit chubby and short should get a better job position in this hotel or another hotel. We need good service like him.) The cleaning lady on floor 8 is the best as well. The location is well close to BTS, 5 minutes to 7-Eleven. I not gonna go back to this hotel again because I found a better hotel just on another road on Sukhumvit(Thonglor). I wish I booked another hotel for 9 day.
Comment from Hotel Management
20 Aug 2024 by Tatsanai, Hotel Management
Dear Pla,Thank you for sharing your detailed feedback regarding your recent stay at Oakwood Studios Sukhumvit Bangkok. We sincerely apologize for the issues you encountered with the smell of smoke and the discomfort it caused. This is not the experience we aim to provide, and we will take immediate steps to address this matter to ensure a more pleasant environment for our guests.We are also sorry to hear about your experience with the front desk staff. Your comments are important to us, and we will review this with our team to ensure that all guests receive courteous and professional service.On a positive note, we’re glad to hear that you found our location convenient and appreciated the service from our door attendant and the cleaning staff on the 8th floor. Your feedback will be shared with them, and they will be pleased to know their efforts were recognized.We regret that your experience did not meet your expectations and understand your decision to choose another hotel in the future. We appreciate your feedback and wish you the best for your future stays.Best regards,Tatsanai SinakornHotel ManagerOakwood Studios Sukhumvit Bangkok Hotel
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Tatsanai, Hotel Management
Dear Kumiko,Thank you for your wonderful review and for choosing Oakwood Studios Sukhumvit BangkokWe look forward to welcoming you and your family back soon.Best regards,Tatsanai SinakornHotel ManagerOakwood Studios Sukhumvit Bangkok Hotel
by A verified traveler
Posted 27 Jul 2024
The smoking area should have more air clean system.
Comment from Hotel Management
9 Aug 2024 by Tatsanai, Hotel Management
Dear MIEKO,Thank you for your feedback. We appreciate your suggestion regarding the smoking area and will consider improving the air-cleaning system to ensure a more pleasant environment for all our guests.We look forward to welcoming you back soon.Best regards,Tatsanai SinakornHotel ManagerOakwood Studios Sukhumvit Bangkok Hotel
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Tatsanai, Hotel Management
Dear Theary,Thank you so much for your perfect score of 10 out of 10! We are delighted to know that you had such a positive experience at Oakwood Studios Sukhumvit Bangkok.Your feedback is greatly appreciated, and we look forward to welcoming you back for another exceptional stay.Best regards,Tatsanai SinakornHotel ManagerOakwood Studios Sukhumvit Bangkok Hotel
by A verified traveler
Posted 8 Jul 2024
Had a wonderful time! The staff are great!!!
Comment from Hotel Management
8 Aug 2024 by Tatsanai, Hotel Management
Dear Kimberly,Thank you for your wonderful feedback! We are thrilled to hear that you had a great time and that our staff made a positive impression on your stay. Your kind words mean a lot to us.We look forward to welcoming you back for another enjoyable experience.Best regards,Tatsanai SinakornHotel ManagerOakwood Studios Sukhumvit Bangkok Hotel
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Tatsanai, Hotel Management
Dear LONG,Thank you so much for your perfect score of 10 out of 10! We are delighted to know that you had such a positive experience at Oakwood Studios Sukhumvit Bangkok.Your feedback is greatly appreciated, and we look forward to welcoming you back for another exceptional stay.Best regards,Tatsanai SinakornHotel ManagerOakwood Studios Sukhumvit Bangkok Hotel
by A verified traveler
Posted 16 May 2024 on Hotels
Comment from Hotel Management
16 May 2024 by Tatsanai Sinakorn (Hotel Manager), Hotel Management
Dear Khun Che,Warm greetings from Oakwood Studios Sukhumvit Bangkok! We sincerely appreciate your time in composing a review. It brings us joy to learn that you enjoyed the products and services offered at our property. We eagerly anticipate the opportunity to welcome you back to our establishment soon.
