Ratings based on 478 Verified Reviews
2.8 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2023
Not lift to second floor
Comment from Hotel Management
9 Oct 2023 by Nantra Sukhumvit 39, Hotel Management
Dear Tak Ming,Thank you very much for staying with us and giving us a review. We would like to apologise for your overall unpleasant stay at our hotel.We are so sorry that our elevator does not stop on the second floor. We usually assign rooms on the 2nd floor to travellers with small bags. Thank you very much for your feedbacks.We will continue to improve our facilities and services. We hope to see you again in the future.Best regards,Nantra Sukhumvit 39
by A verified traveler
Posted 26 Dec 2022
The dirty smell of cleaning materials collected in front of my room is disturbing. They should be placed somewhere else.
Comment from Hotel Management
26 Dec 2022 by ์Nantra Sukhumvit 39, Hotel Management
Dear MaitreeThank you very much for staying with us and taking time to give us the rating and comments. We sincerely apologize for the bad experience you have had at our hotel, and assure you that this does not reflect the usual standards of our property and our service. We will do our best to improve in the aspects mentioned; thank you for your feedback. We hope that you will come to see us again on your next trip to Bangkok.Best regards,Nantra Sukhumvit 39
by A verified traveler
Posted 17 May 2022
No cleaning done during my 4 days. Ants crawling everywhere into my luggage going after my toothpaste. Ant nest must be burrow somewhere close with a anthill of them going after anything they can eat. Complain twice to reception and they only gave me a pesticide spray to deal with the issue. I stayed better places in 3rd world countries like Congo.
Comment from Hotel Management
17 May 2022 by Nantra Sukhumvit 39, Hotel Management
Dear Stephen Ching Yat
Thank you very much for staying with us and taking time to give us the rating and comments.
We sincerely apologize for the bad experience you have had at our hotel, and assure you that this does not reflect the usual standards of our service. We will do our best to improve in the aspects mentioned; thank you for your feedback. We hope that you will come back again.
Best regards,
Nantra Sukhumvit 39
by A verified traveler
Don’t book
Posted 1 Feb 2020 on HotelsBreakfast is worst and room pictures in online and direct room are completely different.
by A verified traveler
Posted 1 Feb 2020 on Hotels
by A verified traveler
Cheap and bad!
Posted 25 Nov 2019 on HotelsLow budget does not have to be like this. Peeling wallpaper, lightbulbs not working, shower head hanging. Paltry breakfast.
by A verified traveler
Posted 27 Oct 2019
Good location, comfortable bed and pillows. Although, the room very old and has mark on the walls and the side table.
by A verified traveler
Room condition
Posted 19 Sep 2019 on HotelsRoom smells moldy and ants are crawling on the shelf.
by A verified traveler
Posted 19 Sep 2019
Very nice and helpful staff and great location for BTS and local and Japanese food.
by A verified traveler
Posted 25 Aug 2019 on Hotels
The room was so dirty. When I booked the room inside the internet the picture was perfect. After checking in there was no window and the room given was dirty, untidy, air-condition malfunction. Overall experiencing a bad moment. Later change another room. Also very dirty. No remote control. Lousy hotel.
