Ratings based on 596 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
One of the best hotels I have stayed in. The definition of outstanding care and service.
by A verified traveler
Posted 15 Oct 2024
Excellent pace .. even better service
by A verified traveler
Posted 3 Oct 2024
Beautiful hotel
by A verified traveler
Posted 26 Sep 2024
Ggggg
by A verified traveler
Posted 26 Sep 2024
Immaculate cleanness and top notched service.
by A verified traveler
Posted 23 Sep 2024
Absolutely top grade service and facilities. Have been to numerous 5 star hotels but Mandarin Oriental was truly unique. Will certainly come back.
by A verified traveler
Posted 21 Sep 2024
A very very good hotel
by A verified traveler
Posted 17 Sep 2024
Starting from the hotel guest relations manager, she is superb, the entire staff is also superb and the room was immaculate!
Mandarin knows well how to do it.
by A verified traveler
Posted 5 Sep 2024
We were overwhelmed..it exceeded our expectations. Planning on coming back next year..
by A verified traveler
Posted 4 Sep 2024
We recently stayed at the Mandarin Oriental Hotel in Bangkok for a 3 day vacation in August, and I must say, it was one of the best hotel experiences I've ever had. From the moment we arrived, the staff was incredibly welcoming and efficient, making the check-in process a breeze.
Our room was immaculate, with a breathtaking view of the city and the river view. The bed was exceptionally comfortable, and the modern bathroom featured a rain shower that was perfect after a long day of sightseeing.
The hotel's amenities were top-notch. We particularly enjoyed the pool and the spa, where we had a relaxing massage. The on-site restaurant served some of the best meals we've had, with a diverse menu that catered to all tastes including vegan and vegetarian . The musical Thailand show with dinner was amazing. They made our anniversary special with an exotic fruit platter.
The location was ideal, just a short boat ride from the ICONSIAM mall making it easy to shop.
What truly set this hotel apart, though, was the customer service. Every staff member we encountered was friendly, professional, and eager to ensure we had the best stay possible. A special shoutout to the concierge team and Visah* ( I forgot her full name) for their excellent restaurant recommendations.
Overall, our stay at the Mandarin hotel in Bangkok was nothing short of amazing. We can't wait to return and would highly recommend this hotel to anyone visiting Bangkok.
