Ratings based on 512 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
This property is located at Nana, popular sex tousism destination in Bangkok. This a run down hotel, an old property, located in a location crowded with prostitute and other sex workers. That's why environment is unsafe, uncomfortable and lousy.
The hotel has no room service or other services. They only do the housekeeping limitedly.
Rooms are old, dirty, bathrooms are very moldy and stinky.
You will have a comfortable feeling while in the property. Rooms have very limited amenities.
I don't recommend it. If you are a sex tourist it may be worthy for you.
হতাশ। ব্যাংককের খারাপ লোকেশনে হোটেলটি। পরিবার নিয়ে থাকার জন্য নয়। সেক্স ট্যুরিজমের জন্য উত্তম।
by A verified traveler
Posted 24 Nov 2024
It was a disgusting, moldy, smelled, full of weird people.
by A verified traveler
Posted 22 Nov 2024
The rooms are very dirty and the hotel looks nothing like the pictures
by A verified traveler from Birch Vale
Posted 29 Aug 2024
Disgustingly dirty.
Staff were good contrary to most reviews, I guess they’ve fixed that.
But the hotels needs a lot of attention
Breakfast choice was minimal.
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 27 Mar 2024 on Hotels
Dirty everywhere you look, floor to ceiling. Booked the room with 'no smoking', as soon as got out of the lift you can smell someone has been smoking and smell gets stronger as you enter the room.............not so 'no smoking' at all!!!. All old and worn deco, carpet so dirty, Never going back there no matter how low the price is.
by A verified traveler
Afwull, The worst. Avoid at all costs
Posted 23 Mar 2024 on HotelsTerrible Hotel. I stayed here before many years ago and bavk then it was a excellent hotel. Now it's Dumb.
First I had to change the room, because the toilet didn't flush properly and couldn't change any settings on the aircon.
Everything and I mean Everything is really dirty, worn out or in disrepair. There was a Hole in the Ceiling and also a huge mold spot. Dirty floors. Dirty walls. Dirty Paintings. Towels Worn out. Also the bedframe was worn out.
In the new room the Aircon made such a loud noise, It feels like you're in a airplane right next to the engine.
Only a table on 1 side of the bed and you geussed it, it was dirty. Also if feel like it would break down if you would put on something slighy heavy.
Even the hallways looked very dirty with worn out carpet. The front door also had dirty stains.
The only thing that was clean, was the reception area and the rooftop bar.
I Booked 3 nights and left after 2 night. I should have left after the 1st night, but I was thight on money.
If you're travelling on a budget. Please, this hotel is not worth it. Avoid this hotel at any cost!
Close down this hotel and do some major renovations!
by A verified traveler
Fake photos
Posted 17 Feb 2024 on HotelsThe photos in the website shows clean modern room, in reality the room is dirty, bathroom needs complete makeover, they changed the bed sheets twice in the whole 10 days.
Towels are dirty and have cuts in it
by A verified traveler from APO
Posted 2 Jan 2024
Comment from Hotel Management
18 Jan 2024 by Le Fenix Team, Hotel Management
Dear Robert,On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us .Conscious that my explanation do not erase the unsatisfying experience you have been through and fully understand your dissatisfaction. Feedback such as yours that enables us to reinforce the quality of our hotel and service. Your remark on cleanliness has been carefully noted by our housekeeping team. We are very sorry for your disappointment. Your remark regarding hotel condition as well as the staff attitude has been carefully noted.Best RegardsLe Fenix Team
by A verified traveler
Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
18 Jan 2024 by Le Fenix Team, Hotel Management
Dear Anonymous,On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us .Conscious that my explanation do not erase the unsatisfying experience you have been through and fully understand your dissatisfaction. Feedback such as yours that enables us to reinforce the quality of our hotel and service. Your remark on cleanliness has been carefully noted by our housekeeping teamBest RegardsLe Fenix Team
