Ratings based on 252 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Although not located on the main road, they have a convenient 24/7 free tuktuk service that makes up for it.
The hotel is clean and relatively modern, and the staff very polite and helpful.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 14 Oct 2024
Staffs are very nice and helpful.
Comment from Hotel Management
15 Oct 2024 by Nutthiwut Jaikaew (Leo), Jasmine 59 Hotel Thonglor, Hotel Management
Dear Khun Jerry,Thank you for your positive feedback! We're delighted to hear that you found our staff to be nice and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future.Best regards,
by A verified traveler
Posted 24 Sep 2024
Room with washing machine, it’s convenient for long stay
Comment from Hotel Management
27 Sep 2024 by Nutthiwut Jaikaew (Leo) / Jasmine 59 Hotel, Hotel Management
Dear Khun Yuen Ling,Thank you for your wonderful feedback! We are thrilled to hear that you found the in-room washing machine convenient for your long stay. At Jasmine 59 Hotel, Thong Lor, we aim to provide practical amenities that make our guests' stays as comfortable as possible, especially for those staying longer with us.We truly appreciate your review and look forward to welcoming you back soon. If there’s anything we can do to make your next visit even more enjoyable, please feel free to let us know.Warm regards,
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Nutthiwut Jaikaew (Leo) Jasmine 59 Hotel,Thong lor, Hotel Management
Dear Khun Antonio Junh Yuck,Thank you so much for your kind review and the high rating. We are thrilled to hear that you had a wonderful experience with us. At Jasmine 59 Hotel, Thong lor. We are committed to maintaining the highest standards of service, and your positive feedback reassures us that we are on the right track.We look forward to the opportunity to welcome you back in the future. If there’s anything specific you’d like to experience on your next visit, please do let us know.Warm regards,
by A verified traveler
Posted 17 Aug 2024
The hotel is immaculate. Rooms very nice. Your room key only gives you access to your floor and general area. The staff were very professional and helpful. Overall a very nice place to stay
Comment from Hotel Management
19 Aug 2024 by Nutthiwut Jaikaew (Leo) Jasmine City Hotel , Hotel Management
Dear Khun John,Thank you for your positive feedback. We’re delighted to hear that you found the hotel immaculate and the rooms very nice. We’re also pleased that you appreciated the professionalism and helpfulness of our staff. Your comments about the key access system are noted, and we’re glad it contributed to your overall positive experience. We look forward to welcoming you back for another stay. Warm regards,
by A verified traveler
Posted 5 Aug 2024
The overall experience was very good. Staff were very friendly and helpful.
Comment from Hotel Management
6 Aug 2024 by Nutthiwut Jaikaew (Leo) Jasmine 59 Hotel , Hotel Management
Dear Khun John,Thank you for your positive feedback. We’re delighted to hear that you had a very good experience and found our staff to be friendly and helpful. We look forward to welcoming you back soon.Warm regards,
by A verified traveler
Posted 17 Jul 2024
Very nice hotel but not 5 stars hotel.
Breakfast time 6-10 so I missed breakfast twice.
Usually breakfast is 7-11 so bad time for breakfast.
They close the jacozy, pool, gym very early at 9 pm which is sucks.
Bisides that everything was great.
Amizing services, great staff, the let me check out late.
Very clean room.
Value for money 7/10.
Comment from Hotel Management
26 Jul 2024 by Nutthiwut Jaikaew (Leo) Senior E-Commerce Manager , Hotel Management
Dear Khun Nisan,Thank you for sharing your detailed feedback. We’re pleased to hear that you enjoyed our services, found our staff helpful, and appreciated the cleanliness of your room.We understand your concerns regarding the breakfast hours and the early closing times for the jacuzzi, pool, and gym. Your feedback is valuable, and we will take it into consideration as we continually strive to enhance our guest experience.We are grateful for your comments and hope to have the opportunity to welcome you back, offering an improved experience in the future.Best regards,
by A verified traveler
Posted 20 Jun 2024
Put some chairs at smoking area
Comment from Hotel Management
26 Jul 2024 by Nutthiwut Jaikaew (Leo) Senior E-Commerce Manager , Hotel Management
Dear Khun Yuen Ling,Thank you for your suggestion. We appreciate your feedback regarding the smoking area. We will certainly consider adding chairs to enhance the comfort of our guests in that area.Your input is valuable to us as we continuously strive to improve our facilities. We hope to have the opportunity to welcome you back soon.Best regards,
by A verified traveler
Posted 29 May 2024
The room was very beautiful and the staff is very alert and helpful, the transportation and traffic around this area however is terrible. I have never had so many cabs and rieshares cancelling on me.
Comment from Hotel Management
26 Jul 2024 by Nutthiwut Jaikaew (Leo) Senior E-Commerce Manager , Hotel Management
Dear Khun Joerg Christian, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room beautiful and our staff attentive and helpful.We apologize for the inconvenience you experienced with transportation in the area. We understand how frustrating it can be when cabs and rideshares are unreliable. While we have limited control over local traffic and transportation services, we are continuously exploring ways to assist our guests in these situations.Your feedback is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide a smoother experience in the future.Best regards,
