Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Austin, Hotel Management
Dear Yukuan,Thank you for your high rating. We are delighted to know you had a positive experience with us. We look forward to welcoming you back for another enjoyable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler from Bangkok
Posted 1 Jan 2025
bathroom quite small and the shower water cannot control , sometimes too hot sometimes too cold and bathroom door is so noise , pillows are too high , do not have additional bed not for family with kids . location is excellent though , easy to travel by train and very near to shopping area only short walking distant .
Comment from Hotel Management
2 Jan 2025 by Austin, Hotel Management
Dear Burana,Thank you for your feedback. We are glad you appreciated our convenient location. We apologize for the issues with the bathroom, shower, and pillows. Your comments will be considered for future improvements.We hope to welcome you again soon.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 26 Dec 2024
My 4th stay in this property in Mercure & IBIS
Comment from Hotel Management
27 Dec 2024 by Austin, Hotel Management
Dear Kris,Thank you for your continued loyalty and for sharing your feedback. We are sorry to hear that your recent stay did not meet expectations. We have noted your comments regarding the carpet, mattress, lighting, and bidet, and will address these issues accordingly. Please be informed that dental kits and other toiletries are available upon request. Simply contact our Guest Service team at extension 0, and they will assist you at any time.We appreciate your feedback and look forward to welcoming you back for a more comfortable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Austin, Hotel Management
Dear Supranee ,Thank you for your perfect rating. We are grateful for your kind feedback and are pleased to know you had a great experience with us. We look forward to welcoming you back for another outstanding stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler from North York
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Austin, Hotel Management
Dear Peter,Thank you very much for your kind rating. We are pleased to know that you had a positive experience with us. Your satisfaction is of great importance to us, and we truly appreciate you taking the time to share your feedback.It would be a pleasure to welcome you back for another exceptional stay whenever your travels bring you to our hotel. We look forward to hosting you again in the future.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 19 Nov 2024
Good location BTS next door
Comment from Hotel Management
19 Nov 2024 by Austin, Hotel Management
Dear Khun Supranee,Thank you for your feedback. We are pleased to hear that our prime location, with easy access to the BTS station, enhanced your stay.We look forward to welcoming you back for another enjoyable visit in the future.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 19 Nov 2024
Walk to a lot of shopping BTS is next door
Comment from Hotel Management
19 Nov 2024 by Austin, Hotel Management
Dear Khun Supranee,Thank you for your wonderful feedback. We are pleased to hear that you enjoyed our convenient location, with easy access to shopping and the BTS station right next door.We look forward to the opportunity to welcome you back for another memorable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 29 Oct 2024
Ibis Siam is a budget hotel in the heart of BKK. Close to everything, shopping malls MBK, SIAM Center/Discovery, BTS National Stadium , Central woeld/Big C with taking tuktuk Thb200 ... I believe it is a good value for money. Hotel staff are really supportive and very nice, thanks to hotel guide Ms Non/Ammy who greeting and prepared with decorating room for our wedding anniversary & my hubby birthday. My hubby felt surprised and happy with the birthday cake when we back from shopping at night. Rooms are clean and do a very good job. Breakfast is more than perfect. We are felt warmed and welcomed by the hotel staff. Highly recommended.
Comment from Hotel Management
30 Oct 2024 by Austin, Hotel Management
Dear SEE CHING,Thank you for your fantastic review. We are thrilled to hear that you enjoyed your stay at Ibis Siam and found our location convenient for exploring the vibrant shopping scene in Bangkok.It is wonderful to know that our team, especially Ms. Non/Ammy, made your wedding anniversary and your husband’s birthday extra special with thoughtful surprises. We are delighted that you found the rooms clean and the breakfast to your liking.Your kind recommendation means a lot to us. We would be honored to welcome you back for another memorable stay in the future. Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 7 Oct 2024
Friendly staff nice food great Breakfast selection. Close to train, tuk tuk, taxi.
Comment from Hotel Management
10 Oct 2024 by Austin, Hotel Management
Dear Michael,Thank you for your positive review. We are delighted to hear that you enjoyed our friendly staff, delicious food, and the variety offered at breakfast. It is great to know that our convenient location made your travel experience easier.We look forward to welcoming you back for another wonderful stay in the future. Your satisfaction is our priority.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 28 Sep 2024 on Hotels
Comment from Hotel Management
28 Sep 2024 by Austin, Hotel Management
Dear Valued Guest,Thank you so much for your excellent rating. We are thrilled to see that you enjoyed your stay with us.If you have any specific feedback or suggestions for us, we would love to hear your thoughts. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Yours Sincerely,Witsanu NathawinExecutive Assistant Manager
