Ratings based on 275 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Relaxing and enjoyable stay. Nice hotel staff, comfortable rooms with a clean bathroom. Walking distance to many local restaurants and shops. Starbucks right around the corner, what more can you ask for?
Comment from Hotel Management
21 Dec 2024 by Honey, Hotel Management
Thank you for your feedback. We look forward to serving you again and we will continue to improve our services.
by A verified traveler
Posted 16 Sep 2024 on Orbitz
Very clean the people were so friendly and everything we needed was available
by A verified traveler from Ashburn
Posted 21 Jul 2024
The woman who checked us in with extremely rude, not friendly with a nasty attitude. I book this place because I thought that their indoor pool was nice for my kid even if it was raining they can still use them. From the pictures on the web it looked nice. Once we checked in and our kids wanted to go relaxed at the pool, they were hit with a big disappointment. Their pool looked dirty and bugs was all over inside the pool. Looked like no one took care of the pool and the water was gross looking. If you are looking for convenient in food or things to do then you are really limited. For food you have to walk like 10min. and this place is in an ally. There isn’t much to do in the area for family with kids. I booked a family 2 bedrooms, and 2 bathrooms. It was a good size unit a pretty clean. We took the master room with some cabinet to put our clothes and the kids took the other room with two twin side bed and literally no cabinets space at all know where to put their clothes. In that room there are no place to put there clothes. The kitchen has dishes, cups, some utensil, a microwave, no cooktop and a sink, refrigerator and balcony that you cannot even go out for fresh air it’s locked. If you’re looking for a place to stay for a quick 1-2 night for a business trip then this place is for you without thinking about going into the pool, but if you are a family with kids, literally avoid this place at all cost! I won’t be returning back for sure, not a good experience!!!!
Comment from Hotel Management
23 Jul 2024 by iCheckin Residences Sathorn Team, Hotel Management
Dear Mr. Guest, Thank you very much for your time of review. We value your feedback so we share your comment with our concerned team. Please accept our apologies for the inconveniences caused and kindly rest assured that your comment will be brought into actions for further improvements. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours,
by A verified traveler
Posted 5 Mar 2024
by A verified traveler
Nice peaceful hotel.
Posted 13 Nov 2023 on HotelsVery convenient location near mall. Walking distance to kfc and some cafes. Pool was way too shallow but good for kids.
I did NOT get asthma from their mattress or pillows, a rare occurrence for me in hotels.
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Posted 4 Mar 2023
by A verified traveler
Posted 13 Feb 2023
If you are looking to use the rail network, forget it. I had a car so it suited me.
Gym was not equipped for a proper workout.
Pleasant location.
Kitchen not equipped for cooking. You could warm something in the microwave oven.
Staff were nice.
Overall a pleasant stay.
by A verified traveler
Posted 27 Dec 2022
Overall, this property did not meet our expectations. Some of the towels clearly needed to be replaced (fraying). The window into the bathroom was awkward. There were no hand towels, only full length bath towels. There’s a ventilator, but no stove or hot plate. It’s obvious that there used to be a washing machine, but no more. There’s a kitchen, a kitchen sink and a warning about leaving dirty dishes, but no sponge or soap. We thought the staff were very friendly. I also am so thankful that they held onto my house keys that I had forgotten, but it took many attempts to contact them to receive an answer. They knew it was from my room, they had my contact details, they kept all the forgotten items, but they never contacted me.
by A verified traveler
good for long stays
Posted 18 Dec 2020 on Hotelsthis is a good low cost property. a bit worn with the aircon a bit loud but friendly staff and good location. will keep coming back
