Ratings based on 32 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
The ground floor was being renovated. I was not informed until i got there. No kitchen. One washer and one microwave for the whole building, located on the top level, stairs only. So, basically useless.
Air conditioner was turned off daily, from 12-6 pm in ALL rooms, by management. Blistering hot outside.
The pictures sre old. The main floor is under construction and is not part of the hostel.
No luggage storage, and no room in the dorms.
Comment from Hotel Management
2 Sep 2024 by Mymp GM, Hotel Management
Thank you for your time,Elizabeth!So we are sorry for the inconvenience that you have experienced. We realize that this was not the product or/ and service ( Either or Both ) that you expected, and I apologize for any trouble that we may have caused. We will do our best to correct the situation as soon as possible and ensure that this does not happen again. Thank you for your patience and understanding.
by A verified traveler
Posted 2 Sep 2024
The ground floor was being renovated. I was not informed until i got there. No kitchen. One washer and one microwave for the whole building, located on the top level, stairs only. So, basically useless.
Air conditioner was turned off daily, from 12-6 pm in ALL rooms, by management. Blistering hot outside.
No luggage storage, and no room in the dorms.
Comment from Hotel Management
2 Sep 2024 by Mymp GM, Hotel Management
That's correct but fortuately the renovate as mentioned are about to end so soon and we'll have a brand new restuarant to serve you with our smile!But We are sorry for the inconvenience that you have experienced. We realize that this was not the product or/ and service ( Either or Both ) that you expected, and I apologize for any trouble that we may have caused. We will do our best to correct the situation as soon as possible and ensure that this does not happen again. Thank you for your patience and understanding.
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Hoft Hostel, Hotel Management
Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,hoft hostel
by A verified traveler
Posted 15 Mar 2024 on Hotels
by A verified traveler
Posted 5 Mar 2024
Hallway supposed to be cool…. But was terrible
by A verified traveler
Posted 25 Dec 2023 on Hotels
by A verified traveler
Posted 26 Nov 2023
by A verified traveler
Posted 23 Nov 2023 on Hotels
by A verified traveler
Posted 1 Jun 2023 on Hotels
Comment from Hotel Management
7 Jun 2023 by Mymp - The Manager, Hotel Management
Thank you very much, Ms. Alisa.Hope to see you again next time.
by A verified traveler
Posted 1 Jan 2023 on Hotels
Comment from Hotel Management
1 Mar 2023 by Manager, Hotel Management
Thank you for your positive review. WE hope to welcome you back in the near future.
