Ratings based on 116 Verified Reviews

3.0 out of 5
79% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Mar 2024
Good
1 out of 5
by A verified traveler

Posted 19 Jan 2024
.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2019 on Hotels
1 out of 5
by A verified traveler

Posted 30 Apr 2019
Before the staff was good now they change even they don’t want to talk to the customer in a proper manner I’m one one the letter ng team customer ever year I stay there when I said hello to one of the worker he behaves that he doesn’t know me and also I saw one the girl receptionist he had fights with the customer because the customer San was stacked in to the elevator but instate of helping she was shouting on the customer over all this year was not a good experience at grand alpine hotel I hope the management change in to positive .
3 out of 5
by A verified traveler

Posted 12 Mar 2019
Furniture very old and need to be replaced. I will not recommend this hotel to my friends.
1 out of 5
by A verified traveler

Posted 12 Feb 2019 on Hotels
The bed got bed bug and the television is spoil.Already inform them but nothing had been done.
3 out of 5
by A verified traveler from Malaysia

Posted 4 Feb 2019
This is a budget hotel, strategically located in the central of pratunam. It is very close to the Pratunam Market, 7eleven, street food and massage area. Suitable for short stay. Condition and comfort of the room is pretty bad. But for the price we are paying, can't expect too much from them.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2018
1 out of 5
by A verified traveler

Old, dirty, unmanageable

Posted 14 Sep 2018 on Hotels
The room is very dirty.. first time we check in, we have a problem with the aircondition, we managed to change our room after 3 times complain about the aircond. The new room they give us there’s a lot of bed bugs. Toilet was dirty, sometimes there’s a baby cockroach running at the floor. Only the good is the hotel is walking distance to muslim restaurant and night market
1 out of 5
by A verified traveler

After confirmation not given room

Posted 6 Sep 2018
After pay another money they give room at 1 am instead of 2 pm 12 hours late horrible experience with Expedia not go for booking any more with Expedia and grand alpine
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