Ratings based on 63 Verified Reviews

3.9 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2024 on Hotels
5 out of 5
by A verified traveler from Palm Desert, CA

Posted 4 Dec 2019
It was a terrific value and well located by shopping and restaurants. When I had a tour, I used the Metro Resort half a block away as a pickup point as it was a little easier to find but that's a minor thing. The breakfast each morning was hearty and everything was clean and neat, with terrific air conditioning at night! I would definitely stay there again.
1 out of 5
by A verified traveler

Posted 14 Aug 2019
The hotel is old and dirty. The staffs are unfriendly. Night / early morning time customers arrived hotel lobby entrance, they redundant to switch on the light. Just leave it in dark. Staffs very poor attitude such as receptionist and kitchen staffs.
Comment from Hotel Management
19 Aug 2019 by Glur Team, Hotel Management
Dear Guests We apologize for any inconvenience caused to you while you stayed here. We will improve our service to be better in any aspects for makeup for our flaws
2 out of 5
by A verified traveler

Posted 1 Feb 2019
Not very comfortable stay, the bathroom is dirty after the peak hour (morning and night)
Comment from Hotel Management
6 Feb 2019 by Glur team, Hotel Management
Dear Guest We're sorry for inconvenient that caused to you during your stay, we will issue this immediately. Thank you for chose us and pointing our flaws. We're really appreciate your reviews. Best Regards
4 out of 5
by A verified traveler

Posted 1 Jan 2019
Good location. Comfortable bed. Very convenient, recommended
Comment from Hotel Management
16 Jan 2019 by Glur Team, Hotel Management
Dear Guest We're happy that you enjoy your stayed with us. Hope we will see you again
4 out of 5
by A verified traveler from Kuching

Posted 10 Dec 2018
The aircon only provide 7pm to 10am
Comment from Hotel Management
16 Jan 2019 by Glur Team, Hotel Management
Dear Guest First of all, we want to say thank you for your stay with us. We're really appreciated. Our property might has some policies that cause you the inconvenient, we would like to apologize about that. We will improve our service for every guests to compensate our flaws. Hope we will see you again
3 out of 5
by A verified traveler

Posted 11 Nov 2018
Toilet not clean enuf
4 out of 5
by A verified traveler

Comfortable stay

Posted 3 Nov 2018 on Hotels
Big and very comfortable bed, good facilities, clean showers and toilets. However, the floor space in the room to open my luggage is rather cramp as the limited space needs to be shared by multiple people.
4 out of 5
by A verified traveler from Malaysia

Posted 2 Nov 2018
Good service with nice breakfast. Better than expectations
4 out of 5
by A verified traveler from MY

Posted 16 Oct 2018
Walking distance to pratunam market. Friendly staff. Free breakfast provided
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