Ratings based on 674 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 4 Nov 2024
The rooms are infested with nymphs. The first room we had, baby cockroaches were coming out every so often. Even after we switched rooms, we saw nymphs everyday in our room.
Will not recommend anyone to stay in here.
Comment from Hotel Management
12 Nov 2024 by Rooms Division Manager, Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions how do we need to improve for.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,The ManagementFuramaXclusive Sukhumvit, Bangkok
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
12 Nov 2024 by Ruedeewan Ngunthong (Rudy), Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The ManagementFuramaXclusive Sukhumvit, Bangkok
by A verified traveler
Posted 22 Sep 2024
Electric outrage almost 5 hours during this visit feel us terrible
Comment from Hotel Management
23 Sep 2024 by Rooms Division Manager, Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions how do we need to improve for.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,The Management
by A verified traveler from Kars
Posted 29 Aug 2024
Well situated for medical visits to Bumrungrad Hospital. Our usual stay is at Best Western, but Furama is a very acceptable stand in.
Comment from Hotel Management
17 Sep 2024 by Rooms Division Manager, Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The ManagementFuramaXclusive Sukhumvit, Bangkok
by A verified traveler
Posted 25 Aug 2024
No comment
Comment from Hotel Management
27 Aug 2024 by Rooms Division Manager, Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
by A verified traveler
Posted 3 Jul 2024
Close to hospital
Comment from Hotel Management
9 Jul 2024 by Rooms Division Manager, Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
by A verified traveler from Garland
Posted 27 Apr 2024
Everything
Comment from Hotel Management
3 May 2024 by Rooms Division Manager, Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
by A verified traveler
Posted 11 Mar 2024
All in proper , clean and no disturbance
Comment from Hotel Management
13 Mar 2024 by Ruedeewan Ngunthong (Rudy), Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
by A verified traveler
Posted 7 Feb 2024
The road is very narrow on top of it there are venders of food vegetables and froots which makes it narrower and dirty. Cooking is going on and the road smells as if you are inside a kitchen.
Comment from Hotel Management
9 Feb 2024 by Ruedeewan Ngunthong (Rudy), Hotel Management
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,The Management
