Ratings based on 551 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
To far from food outlet.
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Okay hotel and excellent location.
Posted 8 Aug 2024 on HotelsI have used this hotel many times due to it's location. 10 minutes from the Airport and 5 minutes walk to Paseo Mall that have restaurants, thai street food for 20 baht etc.
There is also hamburgers, pizza places. You have everything when it cones to food.
The hotel is okay. It was nicer before but like everything it's getting older.
It's still okay for a night. Before they had a good restaurant but now they only serve breakfast I think.
But that's okay you have everything just 5 minutes walk and also 7-11, Lotus, Tops just around the corner.
Comment from Hotel Management
6 Sep 2024 by Charles, Hotel Management
Dear Guest,Thank you so much for your kind review and for giving us a high rating. We are delighted to hear that you enjoyed your stay with us and appreciated the room and our convenient location close to the airport. It’s great to know that you found plenty of affordable dining options nearby. We're also happy that our breakfast met your expectations.We truly appreciate your feedback and look forward to welcoming you back in the future!Best regards,GM. Charles
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by Charles, Hotel Management
Dear Stephen,Thank you very much for your perfect rating! We are thrilled to see that you had a great experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,GM. Charles
by A verified traveler
Nowhere near the flippin Airport!
Posted 23 Apr 2024 on HotelsRoom was fine but safe wouldn't lock and I was also woken up by a mystery phone call at 0330 so I unplugged it.
Only stayed for one night so didn't bother telling reception.
Comment from Hotel Management
14 Jun 2024 by //Patthamanan (sales executive), Hotel Management
Thank you for staying with Crystal Suites Suvarnabhumi. We welcome any feedback. and ready to improve even further If anything causes customer dissatisfaction I must apologize profusely. //Patthamanan (sales executive)
by A verified traveler from Punta Gorda
Posted 29 Mar 2024
Excellent hotel in Bangkok close to Airport 🛫 so very convenient.
Comment from Hotel Management
14 Jun 2024 by //Patthamanan (sales executive), Hotel Management
Thank you very much for choosing to stay at Crystal Suites Suvarnabhumi Hotel. Every feedback from you is very valuable to us. We will take your feedback as an encouragement. and lead to further development If there is an opportunity, please allow us to serve you again.
by A verified traveler
Great Stay will stay again
Posted 20 Mar 2024 on HotelsGood stay . I booked the wrong size bed. They let have right size bed for just BT 300 Extra. Within walking distance eatery's . Only a 15 mins drive to airport
Comment from Hotel Management
14 Jun 2024 by //Patthamanan (sales executive), Hotel Management
Thank you very much for choosing to stay at Crystal Suites Suvarnabhumi Hotel. Every feedback from you is very valuable to us. We will take your feedback as an encouragement. and lead to further development If there is an opportunity, please allow us to serve you again.
by A verified traveler
Posted 19 Mar 2024
Very nice hotel.
Close to airport.
Also, close to sky train.
Comment from Hotel Management
14 Jun 2024 by //Patthamanan (sales executive), Hotel Management
Thank you very much for choosing to stay at Crystal Suites Suvarnabhumi Hotel. Every feedback from you is very valuable to us. We will take your feedback as an encouragement. and lead to further development If there is an opportunity, please allow us to serve you again.
by A verified traveler
Posted 15 Mar 2024
The staffs are unfriendly, the internet is terrible. No connection during the day, or night.
Comment from Hotel Management
14 Jun 2024 by //Patthamanan (sales executive), Hotel Management
Thank you for staying with Crystal Suites Suvarnabhumi. We welcome any feedback. and ready to improve even further If anything causes customer dissatisfaction I must apologize profusely.
by A verified traveler
Posted 12 Mar 2024 on Wotif
Great place close to Airport
Comment from Hotel Management
11 Jul 2024 by //Patthamanan (sales executive), Hotel Management
Thank you very much for choosing to stay at Crystal Suites Suvarnabhumi Hotel. Every feedback from you is very valuable to us. We will take your feedback as an encouragement. and lead to further development If there is an opportunity, please allow us to serve you again. //Patthamanan (sales executive)
