Ratings based on 93 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Very friendly and helpful staffs, n my room got upgraded. Near bts great location.
by A verified traveler
Posted 5 Nov 2024
Excellent location, nice safe neighborhood, good transport links.
Breakfast was nice and changed every day however not enough seating.
Cleaners were very honest and informed us that money had been left laying around on a table.
Lack of mirrors in some of the rooms. Lack of hooks in the bathroom.
Remember to request rooms close together as we weren't able to get it during check-in.
by A verified traveler
Posted 28 Oct 2024
walkable to the BTS train station to go around the city, bus terminal to eastern provinces, shopping and dining options. Hotel provided a western and local styles breakfast in a nice and clean seating area. Staff are nice.
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Sakkarin, Hotel Management
Dear Our Valued Guest,Thank you so much for your appreciation, We're delighted to have had the opportunity to serve you. As you depart, know that our doors are always open to welcome you back . Until we meet again, may your memories of Civic Horizon be filled with warmth and relaxation.Best Regards,Civic Horizon
by A verified traveler
Posted 16 Nov 2023
by A verified traveler
Posted 9 Jun 2022
It was really clean and quiet and the staff were really friendly. However there were many mosquitoes in my room and I was bitten quite a few times even with bug spray.
Our toiletries and water was always restocked so that was great. The room is very spacious and the location was not noisy. Good distance to BTS Ekkamai. Breakfast was standard, however they did not refill the bread a lot for all 6 days i stayed, so that was confusing for me. They only refilled two pieces a day.
Lastly, the staff are friendly however one critique would be that we asked for directions to go to DMK airport (the smaller airport) using public transport by calling the concierge and they said they did not know. Would be good if the staff was educated on common questions guests may ask as this is a basic question.
by A verified traveler
A lot for price: hotel & location.
Posted 8 Mar 2021 on HotelsFew minute walk from commuter local train station. Mall attached to station has many moderate priced Japanese restaurants, supermarket and coffee places. Hotel room not fancy but has true king-size bed (firm) and much better bathroom than pricey hotels. Korean BBQ attached to hotel. Across street is Aussie Coffee Club restaurant. Breakfast buffet hot dishes better than most hotels. Swanky malls just two stations away.
Comment from Hotel Management
10 Mar 2021 by Reservation, Hotel Management
Thank you for stay with us. we look forward your coming soon
by A verified traveler
Posted 19 Nov 2020 on Hotels
Comment from Hotel Management
20 Nov 2020 by Reservation, Hotel Management
Thank you for stay with us. We look forward to seeing you return soon
by A verified traveler
Decent property/location - poor service standards
Posted 21 May 2020 on HotelsHotel staff friendly and good location for BTS, etc. However, they screwed up my breakfast order two days in a row including waking me up on the second day by delivering at the wrong time with no apology whatsoever. Can't give them higher rating based on that alone. BTW - the food was also cold... :(
Comment from Hotel Management
22 May 2020 by Reservation , Hotel Management
Thank you very much for booking with us. And we will take your feedback to develop and improve. We hope you will come back again.
