Ratings based on 972 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2025
The staff are polite, courteous and professional; efficient reception/front desk.
Comment from Hotel Management
14 Jan 2025 by Nick, Hotel Management
Dear Valued Guest, Thank you very much for your recent visit and the great review. We are pleased to hear that you generally found that our quality and service had exceeded your expectations during your stay and we look forward to welcoming you back here again soon. Warmest Regards, Nikornsiri Visila Front Office Manager Centre Point Hotel Chidlom
by A verified traveler
Posted 7 Jan 2025
Only comment is that they should make decaffeinated coffee available and a choice of teas.
Comment from Hotel Management
7 Jan 2025 by Nick, Hotel Management
Dear Valued Guest,Thank you for your kind feedback. We're delighted to know you enjoyed your stay with us.We appreciate your suggestion regarding providing decaffeinated coffee and a wider choice of tea. Your input is invaluable, and we will share this with our team as we continually work to enhance our offerings for our guests’ comfort and satisfaction.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Best regards,Nikornsiri VisilaFront Office ManagerCentre Point Hotel Chidlom
by A verified traveler
Posted 2 Jan 2025
bit too old, i can hear next room
Comment from Hotel Management
3 Jan 2025 by Nick, Hotel Management
Dear Valued Guest,Thank you for your feedback. While we are pleased to know you chose to stay with us, we regret that certain aspects of your experience did not meet your expectations.We understand your concerns regarding the age of the property and the noise from neighbouring rooms. Please rest assured that we continually strive to enhance our facilities to ensure a comfortable and pleasant stay for all our guests. Your comments will be taken into account as we work on future improvements.We hope to have the chance to welcome you back and provide a better experience.Best regards,Nikornsiri VisilaFront Office ManagerCentre Point Hotel Chidlom
by A verified traveler
Posted 28 Dec 2024
I loved the exceptionall service and the intentiveness of the hotel staff.
Everyone was very polite and very happy to greet you in or out of hotel.
My absolute favorite stay ever.
Thank you
For the amazing memories.
Comment from Hotel Management
3 Jan 2025 by Nick, Hotel Management
Dear Valued Guest, Thank you very much for your recent visit and the great review. We are pleased to hear that you generally found that our quality and service had exceeded your expectations during your stay and we look forward to welcoming you back here again soon. Warmest Regards, Nikornsiri Visila Front Office Manager Centre Point Hotel Chidlom
by A verified traveler
Posted 25 Dec 2024
The overall hotel met our expectations and staff members were friendly. We had a cockroach in our room and it took them a long while to come get it. We ended up requesting to switch rooms.
Comment from Hotel Management
26 Dec 2024 by Nick, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback. We're glad to hear that our staff's friendliness and overall service met your expectations. However, we deeply regret the inconvenience caused by the incident in your room and the delay in addressing it. Please accept our sincerest apologies for this oversight.We are committed to maintaining high standards of cleanliness and comfort and have taken your comments seriously. Our team will be reviewing and improving our response time and pest control measures to ensure such incidents do not occur again.We hope to have the opportunity to welcome you back in the future and provide you with a seamless stay.Best regards,Nikornsiri VisilaFront Office ManagerCentre Point Hotel Chidlom
by A verified traveler
Posted 22 Dec 2024
good location good price good staff old but not bad conditons a little noise air-conditonal and fan
Comment from Hotel Management
23 Dec 2024 by Nick, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback. We’re glad to know that you appreciated our convenient location, competitive pricing, and the warm service provided by our team.While you found the hotel conditions satisfactory, we regret to hear about the noise from the air conditioning and fan. Please rest assured that we are continually maintaining our facilities to enhance guest comfort, and your comments will be shared with our maintenance team for review.We look forward to welcoming you back for an even better stay in the future.Best regards,Nikornsiri VisilaFront Office ManagerCentre Point Hotel Chidlom
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Nick, Hotel Management
Thank you very much for your recent visit and rating of our hotel. We look forward to welcoming you back here again soon. Best Regards, Nikornsiri Visila Front Office Manager Centre Point Hotel Chidlom
by A verified traveler
Posted 15 Dec 2024
Pool was exceptional and the apartment very spacious!
Comment from Hotel Management
17 Dec 2024 by Nick, Hotel Management
Dear Valued Guest, Thank you very much for your recent visit and review of our hotel. We are happy to learn that you enjoyed your stay with us from our warm service and look forward to welcoming you back here again soon. Best Regards, Nikornsiri Visila Front Office Manager Centre Point Hotel Chidlom
by A verified traveler from Sammamish
Posted 14 Dec 2024
The salt water pool and area by the pool is zen
I would recommend this location especially if you are ok with walking 7-10 minutes to the BTS station - there is also a shuttle...
Comment from Hotel Management
14 Dec 2024 by Nick, Hotel Management
Dear Valued Guest, Thank you very much for your recent visit and the great review of our hotel. We are very happy to learn that you enjoyed your stay with us from our warm service and look forward to welcoming you back here again soon. Best Regards, Nikornsiri Visila Front Office Manager Centre Point Hotel Chidlom
by A verified traveler
Posted 12 Dec 2024
Excellent experience, good welcoming gesture from staff.
Great spacious room, bathroom could be a little bit bigger to accommodate toiletries near the mirror. Omelette options were limited. When I asked chef to cook it well done due to language barrier she was unable understand, and just shook her head in affirmative. Overall great place to stay.
Comment from Hotel Management
13 Dec 2024 by Nick, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback about your recent stay with us. We’re thrilled to hear that you had an excellent experience and appreciated our welcoming staff and the spacious room.We value your constructive comments about the bathroom and will review ways to enhance the space for added convenience. Additionally, we apologise for the communication gap regarding your omelette request. We’ll work on providing further training to our team to better assist guests and ensure their preferences are understood.It’s wonderful to know that overall, you had a great stay. We truly appreciate your feedback and hope to welcome you back soon for an even better experience.Warm regards,Nikornsiri Visila Front Office Manager Centre Point Hotel Chidlom
