Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Staff were friendly and helpful. 👍
by A verified traveler
Posted 2 Jan 2025
My first time staying and i highly recommend it.
The staff is friendly and the food in Room Service and Rooftop is very good.
Walking distance to Central World
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 30 Dec 2024
Everything for the hotel is good. Just quite inconvenient to the BTS chidlom station
Comment from Hotel Management
31 Dec 2024 by Sanon.., Hotel Management
Dear Ying,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok..Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.We wish you and your family a very Happy New Year 2025!Yours sincerely,Sanon WilaiwongsGeneral Manager
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Sanon.., Hotel Management
Dear Swee Ling,On behalf of the hotel management, I would like to thank you for taking the time to rating our service at Centara Watergate Pavilion Hotel Bangkok as a good score.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.We wish you and your family a very Merry Christmas and a Happy New Year 2025!Yours sincerely,Sanon WilaiwongsGeneral Manager
by A verified traveler
Posted 20 Dec 2024
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Comment from Hotel Management
25 Dec 2024 by Sanon.., Hotel Management
Dear BEE LENG,On behalf of the hotel management, I would like to thank you for taking the time rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.We wish you and your family a very Merry Christmas and a Happy New Year 2025!Yours sincerely,Sanon WilaiwongsGeneral Manager
by A verified traveler
Posted 20 Dec 2024
This is my 3rd stay with Centara Watergate Pavilion Hotel within a year and that proved that i always have an enjoyable stay each time whenever i fly in to Bangkok. The services rendered by the hotel staffs are warm, polite, professional and you can always count on them if you need any forms of assistance. The room is nice and clean as the house keeping team did an excellent job. I will recommend this hotel to anyone looking for a enjoyable stay in Bangkok.
Comment from Hotel Management
25 Dec 2024 by Sanon.., Hotel Management
Dear Kin Weng,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score.It is our pleasure to learn that you had an enjoyable stay and compliments on professional service of our staff, especially service of our housekeeping staff and cleanliness and ambience of the room.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you very much for continue staying with us and recommending our hotel. We are looking forward to servicing you again on your next trip to Bangkok.We wish you and your family a very Merry Christmas and a Happy New Year 2025!Yours sincerely,Sanon WilaiwongsGeneral Manager
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Sanon.., Hotel Management
Dear Yin Theng,On behalf of the hotel management, I would like to thank you for taking the time rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.We wish you and your family a very Merry Christmas and a Happy New Year 2025!Yours sincerely,Sanon WilaiwongsGeneral Manager
by A verified traveler
Posted 8 Dec 2024
It was a lovely place to stop hotel was excellent markets brilliant the only problem was the pollution
Comment from Hotel Management
10 Dec 2024 by Sanon.., Hotel Management
Dear Ellen Mary,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score, and compliments on convenience location of the hotel.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager
by A verified traveler
Posted 8 Dec 2024
Good hotel to stay close to platinum fashion mall
Comment from Hotel Management
10 Dec 2024 by Sanon.., Hotel Management
Dear ROSETTE,On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as a good score, and compliments on convenience location of the hotel.Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know.Once again, thank you for using our service and we hope to have an opportunity to welcome you again.Yours sincerely,Sanon WilaiwongsGeneral Manager